Can't play the games I own

Discus and support Can't play the games I own in XBoX on Windows to solve the problem; I own both Forza Horizon 4 and Minecraft Dungeons through the Windows store. Went to try to launch them today and get this message: Forza Horizon 4 is... Discussion in 'XBoX on Windows' started by DigitalMan2112, Sep 28, 2020.

  1. DigitalMan2112
    DigitalMan2112 Guest

    Can't play the games I own


    I own both Forza Horizon 4 and Minecraft Dungeons through the Windows store. Went to try to launch them today and get this message:

    Forza Horizon 4 is currently not available in your account. Make sure you are signed in to the Store and try again. Here’s the error code, in case you need it: 0x803F8001

    Tried rebooting. Same thing.

    Tried getting a call back from support. It called my cell, told me to press 1. I pressed 1 then it hung up on me.

    I spent good money on these games and should be able to play them.

    Come on Microsoft! What the heck?

    So then I try to launch MS Minesweeper. It actually pops up a window to log in. Once I log in I start getting notifications for achievements I got years ago. So then try and launch Forza and now it launches. But.. as usual cannot join a live session. Used
    to always work.

    :)
     
    DigitalMan2112, Sep 28, 2020
    #1
  2. x Nitrous x Win User

    Can't play a game that I own..

    This is seriously unacceptable........
  3. Mister Beep Win User

    Can't play a game that I own..

    Hey there,

    It sounds like your account may not own the game digitally, was there another account that may have purchased the game instead that is on your Xbox One? Are you able to see the purchase on the Gamertag you're posting from on our
    Microsoft Commerce page? If you do not see the purchase on that page, the account you're posting from may not own the game. The best route to take for license issues will be our chat support team
    on our Contact Us page, who will be able to let you know if you do own the game digitally or not.

    Also do keep in mind that we work oldest to newest, and bumping your thread may increase the amount of time it takes for us to respond. Hope this helps!
  4. x Nitrous x Win User

    Can't play a game that I own..

    Does anyone check these forums? Jesus
  5. Lilly ღ . Win User

    Can't play owned games

    Wow, that's amazing, so well over a thousand dollars in games has been "forfeited" over a ban I got for no reason and didn't deserve.
  6. SwordofWhedon Win User

    Can't play owned games

    When your account was banned, you forfeited all your digital,property tied to it
Thema:

Can't play the games I own

Loading...

  1. Can't play the games I own - Similar Threads - Can't play games

  2. I can't play games or download games on microsoft store

    in XBoX Games and Apps
    I can't play games or download games on microsoft store: I have been trying to play a game however every time I click on it to start it it redirects me to the Microsoft store gaming service i have tried multiple ways to fix this including going to...

  3. Can't play any Xbox 360 games on my xbox series X

    in XBoX on Consoles
    Can't play any Xbox 360 games on my xbox series X: I just bought my series x about a month ago and I can't play my 360 games I've tried all the work around I could find online and nothing is working. That's all it does. Any help would be...

  4. My brothers xbox account has my games on it and he can't play them each game has a ! Inside...

    in XBoX Accessibility
    My brothers xbox account has my games on it and he can't play them each game has a ! Inside...: The games on our xbox one are broken f3fa5a7d-d0cc-454e-86cb-13c781ce6af1

  5. I can't play a game I bought

    in XBoX Games and Apps
    I can't play a game I bought: Hi I asked for help a while ago and my issues was never solved. I can't play The Witcher 2: Assassins of Kings I bought this game a while ago and I was able to download it before but when I tried...

  6. Why can't i access Ubisoft Connect while playing on cloud gaming?

    in XBoX Games and Apps
    Why can't i access Ubisoft Connect while playing on cloud gaming?: I am playing Far Cry 6 and i want to open Ubisoft Connect but it just shows error that it can't be open while playing remotely, so how am i suppose to redeem something?...

  7. Can't play a game between 2 different profiles.

    in XBoX Games and Apps
    Can't play a game between 2 different profiles.: So recently my brother bought mincraft on his account(we share the same xbox) and when I try to play mincraft on my account it says I need to buy it. How do I fix this?...

  8. Can't join a Sea of Thieves game on my PC with a friend playing on Xbox using the Xbox Game Bar

    in XBoX Games and Apps
    Can't join a Sea of Thieves game on my PC with a friend playing on Xbox using the Xbox Game Bar: I can't join a Sea of Thieves game on my PC with my friend, who is playing on Xbox. About a year or so ago, I was able to play with him. He'd send me invites, or I could join his game. I quit...

  9. Why can't I play a 2 player local game? I'm ready to return this series x and get my money...

    in XBoX Games and Apps
    Why can't I play a 2 player local game? I'm ready to return this series x and get my money...: Step by step how do I play 2 player locally???? 66478028-d12f-45c3-997c-bdc0a9c261be

  10. Why do I have to sign in everytime I played games on gamepass, I can't even play my game...

    in XBoX Games and Apps
    Why do I have to sign in everytime I played games on gamepass, I can't even play my game...: I have to sign ini everytime, pls I just want to play my games offline 92a750ba-ba49-40fc-a568-6df15f96972c