Can't play Skyrim add-ons anymore?

Hi everyone,

I'm having a problem with the Skyrim Add-Ons.

My husband and I live in Japan and share the same XBox 360. My husband has an asian gamertag and I have a european gamertag, so 3 years ago we have bought 1 asian (from Singapore) disc version of Skyrim and downloaded all of the add-ons (Hearthfire, Dragonborn
and Dawnguard) on the asian marketplace of his gamertag.

We've been playing Skyrim with the add-ons for many months on both of our gamertags and we have more than 300 hours of gameplay each.

The problem is that he's still able to play Skyrim with the add-ons on his asian gamertag, while it seems my european gamertag can't load the add-ons anymore. I've tried to load the game yesterday after a long time, downloaded a new Skyrim update (I don't know
when it's been released exactly) and now the add-ons section of the main menu says "no Add-Ons downloaded". When I try to load one of my savefiles, it says: "This save relies on content that is no longer present. Some objects may no longer be available. Continue
loading? - Yes / No -. The Dragonborn island, the Dawnguard area, all of my houses (like the Lakeview Manor, that I spent hours and hours to build) and add-ons items have disappeared.

Is this because of the new update? I've deleted it and I've also tried to delete and reinstall the add-ons from my husband gamertags, but nothing's changed: my gamertag can't "see" the Skyrim add-ons. Did Bethesda disable the add-ons sharing on multiple gamertags
of the same X-Box? And if so, why? What should I do to solve the problem?

Thank you.

:)

 

Spring Sale List Revealed

Are any of the Skyrim add ons worth buying?

Im nearly finished my first play and really enjoying it.

 

skyrim add-ons

Try doing a license transfer. You can do this by,

-On your dashboard

• Go to Settings and select Account.
• Go to Your Billing Options and select License Transfer.
• Follow the instructions to transfer the content licenses.

After the licenses are transferred, you need to download the content again to update the local licenses. Then the content can be used by other profiles on your console and when you’re not connected to Xbox LIVE.

For information about how to download previously purchased content, see
Buy and redownload content from Xbox LIVE

 

Sorry: we've managed to solve the problem doing the XBox 360 licence transfer, then deleting and reinstalling the add-ons. Now I can play them on my gamertag, just like before.