Can't Play purchased movies

Discus and support Can't Play purchased movies in XBoX on Consoles to solve the problem; Whenever I want to watch a movie I purchased I get an error message. Can't play. To play premium content, please ensure your build of Windows is... Discussion in 'XBoX on Consoles' started by Coleman Trebor, Dec 27, 2016.

  1. Coleman Trebor
    Coleman Trebor Guest

    Can't Play purchased movies


    Whenever I want to watch a movie I purchased I get an error message.

    Can't play.

    To play premium content, please ensure your build of Windows is signed with the official Microsoft Windows Production certificate.

    0xc33607d9

    I am unsure what to do.

    :)
     
    Coleman Trebor, Dec 27, 2016
    #1
  2. GODISFORCRAZIES
    GODISFORCRAZIES Guest
    Owned movies don't play

    I purchased a few movies back when they were new releases on Xbox video. Now when I try to play them from my library it tells me that movie is not available and to check back soon. Why can't I watch movies that I have already purchased is my question.
     
    GODISFORCRAZIES, Dec 27, 2016
    #2
  3. Bigcrow3
    Bigcrow3 Guest
    Purchased movie has disappeared from my xbox

    I typed to watch my movies that I purchased an these no movies there at all, an I have 20 movies that I purchased. What is going on with that? An I can't even purchased a movie at all, it keeps say error on it?
     
    Bigcrow3, Dec 27, 2016
    #3
  4. Bigcrow3 Win User

    Purchased movie has disappeared from my xbox

    I typed to watch my movies that I purchased an these no movies there at all, an I have 20 movies that I purchased. What is going on with that? An I can't even purchased a movie at all, it keeps say error on it?
  5. Kevin J.Scott Win User

    Download error can't get the license needed for playback

    I have movie purchases on my Xbox 360 account and I got a new movie yesterday an Anime Yugioh Bonds Beyond Time but I can't download any of them because I'm getting the download error can't get licences needed how do I get my licences for all of the purchases
    that I have including the anime movie for my Xbox 360 my Gamertag is Superboy1 I can play the movies I have but can't download them
  6. ArminatorX Win User

    why cant i download purchased movies to my xbox 1

    But.. you have purchased the movie in question. If you buy a copy of something you should be able to download it. You have purchased a licence to own....
    Usually, you purchase a license to play the movie. You do not "own" a digital download. The publisher (i.e. the movie studio) can make up the rules on how you access your licensed right to watch the movie. If they allow a download, they you can download
    it. If they only allow streaming, then you can't download it and have to watch it while being online.
  7. CycloneSire Win User

    purchased movie wont play.

    I purchased the movie 'Frozen' but it will only play a preview. Where is the movie I purchased?
  8. airmattdog Win User

    purchased movie wont play.

    Make sure you're using the latest version of the app. Go to My Movies, locate the movie, swipe up and select Delete. Then press download. If you can't find the movie in My Movies, search for it, then press download.
Thema:

Can't Play purchased movies

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