Can't play online

Discus and support Can't play online in XBoX on Consoles to solve the problem; I'm getting message that my profile can not play online I have gold and am not in decline and all of my privacy settings are allowed what is going on... Discussion in 'XBoX on Consoles' started by DreamyMeerkat5, Nov 28, 2014.

  1. DreamyMeerkat5
    DreamyMeerkat5 Guest

    Can't play online


    I'm getting message that my profile can not play online

    I have gold and am not in decline and all of my privacy settings are allowed what is going on with my account

    :)
     
    DreamyMeerkat5, Nov 28, 2014
    #1
  2. NEWERAXXXI
    NEWERAXXXI Guest
    Can't play online

    just got my Xbox one today, trying to play online, when I try too , a screen pops up and says , the current profile is not allowed to play on Xbox live, not sure what to do ?
     
    NEWERAXXXI, Nov 28, 2014
    #2
  3. Julenissen420
    Julenissen420 Guest
    Can't play online.

    I was recently banned from playing online, but now the ban is over. But I still can't play online Can't play online :(

    What to do?
     
    Julenissen420, Nov 28, 2014
    #3
  4. Gaming UpToDate
    Gaming UpToDate Guest

    Can't play online

    DreamyMeerkat5,

    Hello, we understand that you are having trounow connecting to Xbox Live. What we will ask you to do is do a hard reboot by following the steps below:

    Step 1: Turn Your Xbox On

    Step 2: Turn your Xbox one off by holding the power button for 10seconds

    Turn your Xbox 360 off by just hitting the power button.

    Step 3: Unplug your Power Cable for 30seconds

    Step 4: Plug power cable back in and turn back on

    Step 5: Retest your connection.

    Step 6: You Should Be Done.



    if this did not work please contact Xbox support by calling 1-(800)-4MY-XBOX

    --Please Like This Forum if we helped you--

    Best Regards,

    Xbox GUTD
     
    Gaming UpToDate, Nov 28, 2014
    #4
  5. Smwutches Win User

    Can't play online

    Do you have a gold subscription?
  6. Mister Mascot Win User

    Can't play online

    Hey there Valentine Dixon,

    Is this an Xbox Live Gold Trial by chance? Xbox Live Gold trials work differently from paid subscriptions, so we just wanted to clarify. Also, are you able to play online multiplayer in other games or are you seeing the same issue?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  7. darkist1 Win User

    Can't play online

    Hi Larryfrost,

    Sorry you're experiencing problems, have you checked your subscriptions to make sure you still have xbox live active? even as the game pass ultimate is active. you should be able to see under your subscriptions on your xbox.
  8. larryfrost Win User

    Can't play online

    All games...Even the ones i own which are disc
  9. SaqrAlmuftah Win User

    Can't play online

    I can't play any games online. I'm pretty sure I'm console banned or something but I didnt get any message or notification and I dont know what I did to receive the ban.I wont lie and say I've never gotten suspensions in the past but I have no idea
    what I did this time to get a full console ban. Did i do something wrong?
Thema:

Can't play online

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