Can’t play online or play games I own

Discus and support Can’t play online or play games I own in XBoX Games and Apps to solve the problem; I am connected to the internet and the connection is fine. My xbox live gold is still ongoing but when i try to play a game i own it says i dont own... Discussion in 'XBoX Games and Apps' started by MaryBruce1, Dec 10, 2020.

  1. MaryBruce1
    MaryBruce1 Guest

    Can’t play online or play games I own


    I am connected to the internet and the connection is fine. My xbox live gold is still ongoing but when i try to play a game i own it says i dont own the game. Also when i open ro ket league it lets me jnto the game but when i try to go into the item shop
    or play a casual game it says i cant connect to the servers.

    :)
     
    MaryBruce1, Dec 10, 2020
    #1
  2. - AJ - Win User

    Can’t play games I owned

    Hi, DNAxMaster! Thank you for reaching out.
    I'm AJ, an Independent Advisor for the Xbox Community.
    I'm sorry to hear you are experiencing issues accessing your purchased content.

    This error usually comes up due to a network problem, or an Xbox Network outage. There are no reported outages at ( https://support.xbox.com/xbox-live-status ), so the former is more likely.

    • Would you mind giving this a try?

    - Press and hold your console's power button until it shuts down.
    - Unplug your console for 5 minutes.
    - Turn your modem/router off and unplug it for a few minutes.
    - Plug everything back together.
    - Turn your console on.
    - Sign in to your account and try launching one of your games.

    • If the previous doesn't work, I'd appreciate it if you could answer the following questions:

    - May I ask which Xbox model you are using?
    - Do you have any external devices plugged into your console?
    - Is your console connected to the internet via wifi or network cable?
    - Could you go to Settings > General > Network Settings, and let me know what you see under "Current network status"? Your network's name is not necessary.

    Thank you! I'll be looking forward to your reply.
    Best regards.
  3. Dean Kacsandy Win User

    why cant I queue into a game, and why does gamepass keep popping up and can someone fix this

    I own the game, and have Xbox live. I was able to play 2 days ago and when I get my new Xbox I can’t? So there’s no other way around this I have to get game pass to play any online game?
  4. CrimsonPhoenox Win User

    Why can’t my child play multiplayer on Minecraft when I’m not signed in on the Xbox

    I don’t understand they both have their own game pass and can play other games online it’s only Minecraft that won’t work. They can host games and invite others they just can’t join their friends games
  5. ngocphi Win User

    why can’t i play a game that i own?

    Because if you read the.game.description

    It's an online only game

    You.need core.Or.ultimate ro play it
  6. Smwutches Win User

    why can’t i play a game that i own?

    You need Game Pass Core (or Ultimate which includes Core) to be able to play online.
Thema:

Can’t play online or play games I own

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