Can't play online multiplayer on EA game through game pass ultimate

Have you tried playing online multiplayer in a game yet? Game Pass Ultimate includes Game Pass Core (Gold), Xbox Game Pass, PC Game Pass, EA Play & Cloud Gaming.

If you already have Game Pass Ultimate, then Gold subscription will convert to Game Pass Ultimate. It is stated when you redeem the code. Gold is included in Game Pass Ultimate, so you should still be able to play online multiplayer and games with gold, as well as the games from Game Pass and EA Play.

Just to make extra sure:

Are you having Game Pass Ultimate, or just Game Pass (without Ultimate)?

If you say your sister can't play online Multiplayer, then you (or she) would need a separate Gold Membership or an upgrade to Game Pass Ultimate.

Game Pass allows you to play the games available in the Game Pass subscription. But to be able to play online Multiplayer, a Gold subscription or Game Pass Ultimate subscription (which contains Xbox Live Gold) would be necessary.

Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you.

It sounds like you may be encountering an issue with your EA account, which is required for playing online multiplayer in Battlefield 4. Here are a few steps you can try to resolve the issue:

Reset your EA account password: Follow the instructions in the pop-up to reset your EA account password. Make sure to use a strong, unique password that you haven't used before. Once you have reset your password, try logging in to your EA account again from the Xbox and see if this resolves the issue.

Check your EA account details: Make sure that your EA account information is up to date and accurate, including your email address and other contact information. If any of your information is incorrect or outdated, this can prevent you from accessing online multiplayer.

Verify your account with EA: If you are still having trouble accessing online multiplayer after resetting your password, try verifying your account with EA. You can do this by contacting EA support and providing them with your account information.

Check for updates: Make sure that both your Xbox console and Battlefield 4 game are up to date with the latest updates and patches. Sometimes, outdated software can cause issues with online multiplayer.

If none of these steps resolve the issue, you may need to contact EA support or Xbox support for further assistance. They should be able to help you troubleshoot the issue and get you back into online multiplayer.

Also, if you purchase Game Pass first, then it would be converted to Ultimate and if you cancel ultimate, you would lose your Game Pass subscription. So if you do cancel Ultimate, do it first before you downgrade to just Game Pass.

Which subscription are you downgrading to, is it Xbox Game Pass, PC Game Pass, or Game Pass Core?

If Game Pass Core, you will only have access to just over 30 games that are part of the Game Pass catalogue, and online multiplayer.

If Xbox Game Pass, you will have access to all the Game Pass games on the Xbox Console, and no online multiplayer.

If PC Game Pass, then you will have access to all the Game Pass games on the PC including EA Play, and online multiplayer.