Can't play my game after updating to the new dashboard

NulienSH · Nov 21, 2015

I updated to the new Xbox One dashboard today, and since then, I can't play Rock Band 4 at all. When I put the disc in, there's just an empty green space where the game should be, and just an empty blank box in My Games & Apps.

I tried closing and re-opening My Games & Apps like some google searches suggested, and nothing. They also said to leave the system for a few minutes for the system's metadata to load, but it was on for a few hours and still nothing. And I've tried completely
shutting down and unplugging the system for a minute or so, and still nothing. It's the only game I currently have, so I'm unable to test any other games.

Needless to say, I'm kinda ***.

I can't seem to find anything about anyone else having this particular problem. Any ideas?

:)

JohnsonC59 · Nov 21, 2015

Twitch Forza 5 Streaming Issues

it happened to me this year after updating my console to a new xbox dashboard UI... i hope someone fixes this issue when i couldn't solve it

Beard Sister · Nov 21, 2015

can't add my account after the latest software update

after updating to the latest version it seems I can't add my account

network connection is fine

Dashboard is connected to xbox live

even I tried factory reset and removed everything but the problem isn't solved.

Kenny H. · Nov 21, 2015

Hey there. Try unplugging it again, but this time, leave it unplugged for about 5 minutes. If that doesn't help, try pressing the menu button on the blank tile, and see if you can get it to uninstall. If you can, do so, then reinstall it.

You may have to do a factory reset if that doesn't work.

NulienSH · Oct 31, 2018

Finding the uninstall option and reinstalling seems to have fixed it. Thanks!

BABY RHIN60

Have problems logging on to my game cause of the new update dashboard can't play multiplayer games cause it say I'm offline when I already a xbix gold member

Raider Pap

Well there a new dashboard update, so I need to burn a CD of the new update of dashboard, because it error too when downloading new dashboard, but can get it to update threw a CD. Will see after the new dashboard install, if Modern Warfare 2 will update.

TerreBullet

Wait for an update, sometime there can be a little corruption with the dashboard.

One of my old consoles did that and once on the dashboard said it can't load "avatarassets.xex" but after an XBL update it was working fine again.

BigBadJam86

My new 360 slim downloaded this New dashboard update and since won't play any new games ?!?!? It will play DVDs and older games even Music CDs but not new games like Skyrim and GOW3 Help?!?!?!

Lofty Who

It seems to be working a lot better for some, others it's still the same.

After downloading the update I managed to play MP for about 3 hours with no problems at all. A few of my friends though are still getting issues, can't join game, thrown back to dashboard.

Can't play my game after updating to the new dashboard