Can't play music files from PC

MatthewArmshaw · Jan 2, 2020

I am trying to play WAV files through Media Player on Xbox 1 S. These files play fine on PC as well as on my Samsung Blu-ray/DVD device. When I open Media Player, it loads all files and shows WAV picture on each song, but when I try to play them I get a
'Can't Play - this item's file format may be unsupported, the file extension may be incorrect, or the file may be corrupt. Any ideas?

MattSA

:)

FriskiNiski

Hello MatthewArmshaw,

The Xbox Media Player should be able to play WAV files. It is fully supported as it states in the Xbox Media Player FAQ

Are you trying to play them by streaming or by a USB drive?

MatthewArmshaw

My WAV files are stored on my PC. Streaming is set up on Windows. They are available to all other devices on the network, and play through them just fine. When I try to play them on Xbox they won't play.

Matt

Miss Portia

Hi! Where are you playing music? In Zune or from the Media Player? Is the music located on the hard drive, CD, USB Flash Drive, or on your PC? What type of music files are you trying to play?

marcosa2002

Looks like "Save to my PC" does work. Viewed my Music library through the desktop and the downloaded music is there. When I click on the file the Xbox Music app launches but I get an error "Can't play file - error code 0xc1010091. So my problem isn't
that "Save to my PC" doesn't work - my problem is that the content downloaded to my phone from the Xbox Music store doesn't show up on my computer when I synch it with the Windows Phone App for Windows 8 or if I copy it over using the desktop.

airmattdog

You can't transfer music from your Xbox HDD to a USB. Also, you can't download music onto your console with Xbox Music, nor can you play files on your console, you can only stream from the catalog using the app.

Can't play music files from PC