Can’t play multiplayer Minecraft despite having unrestricted account settings

Is there a chance that you can try changing the privacy settings using the console as well?

Please bear with me on this one, we just need to try adding it as part of a family by linking it with a new parent account then we need to modify the privacy settings using the parent account. Let's see if that sorts out the issue.

I have already tried that and it didn’t work. As I have stated all of the privacy and online safety settings are set to unrestricted. Is there anything else I could try?

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

It seems that the system has detected that you are using a child account, it only based it on the provided birthdate during the creation of the account. So what you will need to do first is to create a parent account on https://account.live.com, make sure it is a parent account and the birth date should be above 21 years old then login to the Microsoft account on Xbox.com to create a profile.

Once the parent profile has been created, please follow the steps on this link to add your child account with the parent, https://support.microsoft.com/en-us/help/12417/...

After doing the steps above, sign in to the parent account using this link, https://account.xbox.com/settings

Select your child account there so that we can modify the privacy settings of it then under the tab Xbox One/Windows 10 Online Safety.

Be sure the options You can create and join clubs and You can join multiplayer games are allowed.

Thank you for the response. However my account is an adult account and it still does not allow me to play despite the settings being set to unrestricted. I even tried creating a new account and it still won’t allow me no matter which account I am on. I have tried uninstalling the game and nothing has worked