Can't play MS Jigsaw Premium any longer

Discus and support Can't play MS Jigsaw Premium any longer in XBoX Games and Apps to solve the problem; Can"t play my premium version of MS Jigsaw any longer. I've tried everything, but get the message: Control your account. At this time ms jigsaw is not... Discussion in 'XBoX Games and Apps' started by A Mde Visser, Jul 10, 2017.

  1. A Mde Visser
    A Mde Visser Guest

    Can't play MS Jigsaw Premium any longer


    Can"t play my premium version of MS Jigsaw any longer. I've tried everything, but get the message: Control your account. At this time ms jigsaw is not available for you. Go to the windows store. Nothing is wrong with my account. At least I've deleted ms
    jigsaw and try to install again. But now I can't even downloaded ms jigsaw. Something went wrong with code: 0x803F8001. Now I'm beginning to be very angry because in febr 2017 I've paid 9,89 for it for one year.

    :)
     
    A Mde Visser, Jul 10, 2017
    #1
  2. rocon1104
    rocon1104 Guest
    Can't get Microsoft Jigsaw to play

    Just installed Microsoft Jigsaw on my new computer and got the following message when I tried to play the game:

    in-app purchase item is no longer available in Microsoft Jigsaw

    brand new HP desktop with 12GB RAM, Windows 10 Home Premium
     
    rocon1104, Jul 10, 2017
    #2
  3. netmeg-B5ACA025-50F5-449E-BECB-594AECD2DF3E
    netmeg-B5ACA025-50F5-449E-BECB-594AECD2DF3E Guest
    After Windows 10 Update, purchased games listed as "expired"

    I purchased an app on November 19, 2015 (Microsoft Jigsaw) and then today my Windows 10 updated and now it says my premium Jigsaw subscription has expired. It was supposedly purchased for a year, and the invoice is in my account. But my game no longer says
    Premium.
     
    netmeg-B5ACA025-50F5-449E-BECB-594AECD2DF3E, Jul 10, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    Can't play MS Jigsaw Premium any longer

    Hey there AppointedRope98.

    After you uninstalled Microsoft Jigsaw, did you give your PC a restart and then try reinstalling the game or did you go straight to the install? If you didn't restart your PC, be sure to give that a try as it can help clear up any temporary files from the uninstall.
    Let us know what's up.
     
    Mister Maka, Jul 12, 2017
    #4
  5. Mister Maka Win User

    Can't play MS Jigsaw Premium any longer

    Hey there AppointedRope98.

    After you uninstalled Microsoft Jigsaw, did you give your PC a restart and then try reinstalling the game or did you go straight to the install? If you didn't restart your PC, be sure to give that a try as it can help clear up any temporary files from the uninstall.
    Let us know what's up.
  6. BlestToaster574 Win User

    everytime i finish a puzzle ms jigsaw closes.

    I am having the exact same problem. It just started a few weeks ago and only 4months into my premium subscription of MS Jigsaw. That was a wasted 10 bucks as it seems they will never fix any of the problems in this product.
  7. XbAndy360 Win User

    Can't login to Xbox Live from Solitaire Collection

    Same problem, I can't sign in. I can sign in any other ms games (for example MS Sudoku or Jigsaw), but not this one... Why???
  8. ChiefJoboo Win User

    Refund for MS Jigsaw Premium

  9. Euderma Win User

    Microsoft Jigsaw

    I too have this problems, started a day or two ago. Problem exists on both my W10 desktop and W10 Surface Pro 3 PC. I have the Premium version for $9.99/year. Uninstalled on both machines and cannot re-install on either machine, Download starts and when
    license is acquired the same error message show up again. Hey Microsoft, time to fix this. I have downloaded Jigsaw Premium Puzzle from the store until the XBox Jigsaw gest fixed. If not fixed soon, forget this MS game, very disappointing as it is not the
    first time I have issues with this MS Jigsaw puzzle game.
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Can't play MS Jigsaw Premium any longer

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