Cant play Minecraft after account migration

Phoenixblue022 · Jan 15, 2022

I migrated my Mojang account to my Microsoft account and now when I use the launcher it tells me I can play the demo or buy it. I already own but clicked purchase to see what happened it takes me to the store were it says I already own the game and gives me the prompt to download it I deleted the old install used the new link and then tried to login and the launcher still tells me to buy it even though the store still says I own it.

:)

atowaku

I’ve reached out. Wanted to ask if they reply do I get an email or notification that they did? Thanks.

Francia J.

Thank you very much for the update. Can you please uninstall the Minecraft Launcher then reinstall it directly on the link where you're being directly?

Francia J.

Oh, in this case, you may need to reach out to Mojang in that way they can have this checked for you further.

Here you go: https://help.minecraft.net/hc/en-us/requests/new

Phoenixblue022

When I click buy from the Minecraft launcher it takes me to this website https://www.minecraft.net/en-us/store/minecraft-java-edition?ref=Launcher I'm not logged in and it has the option to purchase Minecraft but after logging in to the that website with same Microsoft account that I had logged into the Minecraft launcher with the purchase option is replaced with Already own Minecraft? Download it again. and the launcher download button.

Jesse E'

I'll recommend you reach out to Minecraft support so they can investigate and rectify this issue. Apologies for the inconvenience

https://help.minecraft.net/hc/en-us/requests/new

Cant play Minecraft after account migration