Cant play installed digital game!

Discus and support Cant play installed digital game! in XBoX on Consoles to solve the problem; I try to open my digitally installed Fallout NV, and it says 'Getting your game ready'. A second later, it says "Do you own this game or app?"... Discussion in 'XBoX on Consoles' started by ToothedToe, Jul 4, 2017.

  1. ToothedToe
    ToothedToe Guest

    Cant play installed digital game!


    I try to open my digitally installed Fallout NV, and it says 'Getting your game ready'. A second later, it says "Do you own this game or app?" (0x803f8001)

    Ive powercycled, uninstalled, removed my account, etc.

    :)
     
    ToothedToe, Jul 4, 2017
    #1
  2. x EnFeRmO x
    x EnFeRmO x Guest
    0x87e107f2

    Im cant play games digital.

    Beta tester .......
     
    x EnFeRmO x, Jul 4, 2017
    #2
  3. rpursley1960
    rpursley1960 Guest
    solitaire freezes up all the time

    cant play my installed solitaire games. it freezes up and you cant move the cards.
     
    rpursley1960, Jul 4, 2017
    #3
  4. Drakken_
    Drakken_ Guest

    Cant play installed digital game!

    Hello @ToothedToe.

    First of all I'll invite you to take a little time and read the Digital Games FAQ. in this link

    http://support.xbox.com/en-US/games/purchasing/buying-digital-game-faq


    There are serveral reasons why this would happen.

    You should consider the following points to make sure you'll find the solution or if needed, get XboxSupport to help you in no time.

    1. Check Xbox Live service status here:
      http://support.xbox.com/en-US/xbox-live-status
      to see if everything is OK. Maybe its not you or your console.
    2. Are you logged in with the same account you bought the game? Check your game library How to find games and game content after you redeem a code online on Xbox One
    3. Are you online (connected to internet and verified if no network errors present)
      Xbox One : Networking
    4. Is this console your "Home Xbox"? My Home Xbox Setting on Xbox One | Share Your Xbox One

    This pretty much covers every aspect where your problem might be. If you still run with the same problem after all this then you can always count on @XboxSupport on twitter (Which i found to be the faster way).
    Xbox Support (@XboxSupport) | Twitter

    I wish you the best my fellow gamer.

    Best regards

    Drakken
     
    Drakken_, Jul 5, 2017
    #4
  5. Drakken_ Win User

    Cant play installed digital game!

    Hello @ToothedToe.

    First of all I'll invite you to take a little time and read the Digital Games FAQ. in this link

    http://support.xbox.com/en-US/games/purchasing/buying-digital-game-faq


    There are serveral reasons why this would happen.

    You should consider the following points to make sure you'll find the solution or if needed, get XboxSupport to help you in no time.

    1. Check Xbox Live service status here:
      http://support.xbox.com/en-US/xbox-live-status
      to see if everything is OK. Maybe its not you or your console.
    2. Are you logged in with the same account you bought the game? Check your game library http://support.xbox.com/en-US/games/purchasing/redeem-token-where-is-game-or-dlc
    3. Are you online (connected to internet and verified if no network errors present)
      http://support.xbox.com/en-US/browse/xbox-one/networking
    4. Is this console your "Home Xbox"? http://support.xbox.com/en-US/games/game-setup/my-home-xbox

    This pretty much covers every aspect where your problem might be. If you still run with the same problem after all this then you can always count on @XboxSupport on twitter (Which i found to be the faster way).
    https://twitter.com/XboxSupport

    I wish you the best my fellow gamer.

    Best regards

    Drakken
  6. Zahir_Ramathula Win User

    Cancelling game pass issues

    Yes, you need to insert the disc in order to play it, and you cant do that on a digital console, even if you have the game on another console installed with a disc drive. Likewise you cant game share physical media.
  7. CallMePapi 19 Win User

    Downloaded games

    You cant do that.. you have to have the digital license to play without a disc.. what i think you can do is install it, return or exchange the disc for another game then buy the digital version. That way you dont have to download the entire game and you
    have the license to play it.
  8. BuenoTagg Win User

    Black screen of death

    Atleast i figured out my problem. Cant install any of my games. Sucks cause all my games are digital
  9. x EnFeRmO x Win User

    0x87e107f2

    Im cant play games digital.

    Beta tester .......
Thema:

Cant play installed digital game!

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