Can't play Halo Infinite on Xbox One through cloud anymore.

Ok, it's possible that the game has been installed already on the console that would deactivate the cloud option or this account its not the account that has the suscription active as that's the only account that has access to cloud games

It still doesn't replace native

Why would.You play thru cloud you can play native and install locally

It doesn't take a performance hit when you install locally

The game was installed on the external hard drive that I've unplugged during the all process. I also tried deleting the game numerous times. This is the account with the active subscription, I can play all the other games on cloud except Halo.

Hi Arukurokku! My name is Ricardo an independent advisor ready to help you with this situation!

Please perform a power cycle reset, follow these steps:

Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

Restart your Xbox One console. Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center. Select Restart console and then select Restart. (If the console appears to be frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.)

After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

If you are using a router, plug in the router and wait for all the lights to return to their normal state.