Can't play Gears of War 2 (Japan version) on my Xbox One

Hi, thanks for the answer. I read that link for troubleshooting before posting here because I followed most of the steps (except trying the disc on another Xbox) but none of them worked.

But I found a solution:

For everyone who have this problem, you just need to go to settings->devices & connections->disc

Turn on “Play disc automatically” and after that Gears 2 JP will start installing.

Even if the answer looks weird, it works.

Thanks again for the quick answer

Hello Piyi Piyi, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the troubleshooting steps mentioned on the link below:

How to troubleshoot problems playing a disc on your Xbox console | Xbox Support

Section: Some discs play, but others don't or get an error code

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

Microsoft is abandoning Japan. Not only is there no Japanese localize title for Xbox, but Xbox Game Pass has yet to launch. Please save Xbox users in Japan.

Games not released in Japan

*Sea of Thieves

*State of Decay 2

*Crackdown 3

Games released in Japan

*Gears 4 (subtitles)

*Gears 5 (Subtitles)

*Forza Horizon 4 (Subtitles)

*Halo Wars 2 (Subtitles)

Every markets are all different not all places get all the titles

Hey there!

The proper teams have reached out to you via email (your MSA email that is attached to your Xbox Live account) to assist further in this scenario. Have you received that email? If so be sure to reply to that to get the Fallout 3 issue sorted.

In regards to Gears of War 2, I did originally overlook a couple details and you have my sincere apologies for that, however the result may be the same. Looking at our

Gears of War 2 Marketplace page for Japan, the title is not currently available in Japan. However, we do have

a separate version (with a different product number in the URL). In order to redeem Gears of War 2 in Japan, the code you purchased must have reflected that product ID. The error you're receiving indicates that your code is not the appropriate product for
your region.

Hope that helps clear up the issue! Let us know if you have received a email contact through your Xbox Live accounts' MSA!

EDIT: I have also removed the image you posted as it did have personal information included.

i don't know any ways to fix this i have tried everything and my game still freezes i bought the gears of war 4 xbox and love gears of war and rn i can't play gears of war 2