Can't play games with Gold suscription

On February 9 my Gold suscription has automatically renewed (i received the billing mail from microsoft). Today (february 12) i can't play any game given with games with Gold.

I start the game and then receive a message to "verify my Gold suscrption"!

:)

 

Why I can't play multiplayer

Hi, I can't play on multiplayer, I have a Xbox live gold suscription and is active, I don't know why I can't play any game. When I try to play in multiplayer it says that is not allowed to play with this profile. Help me!!

 

My 3 Month Gold Suscription doesn´t let me play online, frustating.

My 3 Month Suscription is available on my suscriptions profile, but when I try to play a game online, the "Join gold now" message appear like I have no gold. Help me please, whats wrong? I want to play online.

 

Hi there,

please double check http://account.microsoft.com/services to see if the subscription is showing there.

If the subcription shows, try the following steps

1. Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
2. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
   Restart or Power Cycle Xbox One Console
3. Redownload your profile

If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
Contact Us | Xbox Support

Let us know the results

 

There has also been issues with the Xbox Live service that has been affecting purchasing and content services. Xbox Live Service Status | Xbox Live Service Outage Check here for updates as well.

 

Thanks for the advises.

I verified my credit card and see no charges from Mircosoft (probably because of the problem affecting purchasing), so i paid manually the anual suscription and solve the problem.

 

Glad to hear that you were able to get the issues resolved. Just keep an eye on your credit card and make sure you don't get charged twice. Happy Gaming!!