Can't play games on my xbox

Discus and support Can't play games on my xbox in XBoX on Consoles to solve the problem; I turn on my xbox then straight away it sends me to the xbox store and it says that the that I am looking for is not here. when I actually haven't... Discussion in 'XBoX on Consoles' started by Hyper Phoenix3, Jul 21, 2017.

  1. Hyper Phoenix3
    Hyper Phoenix3 Guest

    Can't play games on my xbox


    I turn on my xbox then straight away it sends me to the xbox store and it says that the that I am looking for is not here. when I actually haven't typed in anything into the search menu of the store. I also try to play a game then it continuously says the
    game will start soon. I leave it for a few minutes then it does not load. I've restarted my xbox and it is still not working

    Can anyone please help me with this problem

    :)
     
    Hyper Phoenix3, Jul 21, 2017
    #1
  2. Orionrjp
    Orionrjp Guest
    Can't play my games on second xbox

    I bought a second xbox 1. The games that I have bought on my other console will not play on the new one. I get a message telling me that the purchaser of the game must be logged in. Well, I am. So, are games that you buy tied to only one xbox?
     
    Orionrjp, Jul 21, 2017
    #2
  3. Mistress Sara
    Mistress Sara Guest
    Can't play my games on second xbox

    Hi there,

    Game purchases are tied to an account, not a console.

    Is your second console connected to Live or are you in offline mode? The only way to play games on a non-home console, the other consoles must be able to connect to Live.
     
    Mistress Sara, Jul 21, 2017
    #3
  4. CarstenE
    CarstenE Guest

    Can't play games on my xbox

    Hey Hyper Phoenix3,

    Lets try some things:

    1) PowerCycle

    - Press and hold the white Xbox Button on the Console until it shuts off.

    - Unplug the power brick from both sides for around 2 minutes.

    - Replug and Restart your Console. Try again.

    If the error still occurs try the next step:

    2) Reset

    - Power off your console

    - Unplug the power cord to ensure that the console is completely powered off.

    - Wait 30 seconds, then plug the power cord back in.

    - Press and hold the BIND button (Xbox One: located on the left side of the console, Xbox One S: located on the front below the power button) and the EJECT button (located on the front of the console), and then press the Xbox button on the console.

    - Continue holding the BIND and EJECT buttons for 10-15 seconds. Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.

    - The console should power up and take you directly to the Xbox Startup Troubleshooter.

    - On the Troubleshooter select "Reset" and when asked select the option to "Keep your Games and Apps".

    Make sure you know your Email / Password combination of your Account before you do the Reset.

    3) Offline Update

    - Perform the Offline Update as explainded here under "I need to Update my Console offline" Xbox One System Updates | Offline System Updates

    Let us know if that worked or not

    - lg 2Bad4You
     
    CarstenE, Jul 21, 2017
    #4
  5. CarstenE Win User

    Can't play games on my xbox

    Hey Hyper Phoenix3,

    Lets try some things:

    1) PowerCycle

    - Press and hold the white Xbox Button on the Console until it shuts off.

    - Unplug the power brick from both sides for around 2 minutes.

    - Replug and Restart your Console. Try again.

    If the error still occurs try the next step:

    2) Reset

    - Power off your console

    - Unplug the power cord to ensure that the console is completely powered off.

    - Wait 30 seconds, then plug the power cord back in.

    - Press and hold the BIND button (Xbox One: located on the left side of the console, Xbox One S: located on the front below the power button) and the EJECT button (located on the front of the console), and then press the Xbox button on the console.

    - Continue holding the BIND and EJECT buttons for 10-15 seconds. Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.

    - The console should power up and take you directly to the Xbox Startup Troubleshooter.

    - On the Troubleshooter select "Reset" and when asked select the option to "Keep your Games and Apps".

    Make sure you know your Email / Password combination of your Account before you do the Reset.

    3) Offline Update

    - Perform the Offline Update as explainded here under "I need to Update my Console offline" http://support.xbox.com/xbox-one/console/system-updates-solution

    Let us know if that worked or not

    - lg 2Bad4You
  6. RustPhoenix3158 Win User

    CAN'T PLAY MY GAMES

    Forget this is here I unplugged console and it's no longer there
  7. Flymonkey102 Win User

    can't play my game

    Can you explain you what you mean by buying it a 3rd time?
  8. AridLizard Win User

    Can't play my games.

    to play digital versions of games offline the Xbox has to be set as the Home Xbox for the account that owns the game.

    to play on an Xbox that isn't the Home Xbox you will need to be Online to verify the game license

    sorry there isn't another solution
  9. djmistaspot Win User

    Can't play my game?

    That game was free to play this weekend so maybe that's whats throwing you off. Cause it was never on games with gold or gamepass
Thema:

Can't play games on my xbox

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