Can't play dvd's or back comp discs

On DVDs it reads "Sorry, we can't play this disc. The disc is made for region 1 and this console is designed for region 4. (0x91d70005)"

Wtf.

Hi,

Sounds like the laser in your console's Blu-ray drive has a hardware issue.

To test if your Xbox One X has issues reading discs, try playing a DVD movie disc. If can't read DVD movie discs either then your console has a hardware fault.

Note: It must be a DVD movie disc, not a Blu-ray movie disc.

There are two lasers in the Blu-ray drive, one for reading Blu-ray discs and one for DVD discs. Xbox One games use Blu-ray and the 360 console used a DVD drive.

Hi,

Have you tried DVD movie discs? DVD Movie discs are DVD-9 format, the same as 360 discs.

If the Xbox One can't read these either then I'm afraid your console needs a repair as the laser that reads DVD's has failed.

Sorry.

Play Anywhere only works if you own the game digitally. It doesn't work with discs because PCs use their own types of disc and consoles use other types of discs. Its similar to how CDs and DVDs works. You can't put a DVD in a CD player and expect
it to work, technically.

There's actually not any update in preview, so all preview machines have the same build as the public release.

That said, the previews will be starting up soon, and you can't exit until the end of a wave, so you'll want to opt out soon.

You can opt out through the Xbox Insider Hub. Under your devices, change your current console to opt out and it should take effect within a few days; if you wait until the next preview wave begins, you will not be able to leave until after it ends and will
receive all of that wave's updates.

As for the issues you're having -- what happens when you insert discs? Do Xbox One discs work okay and it's only DVDs and Xbox 360 discs that throw up errors? Let us know some details and someone will be able to assist you.

just 360 and dvd's and nothing happens no Werring no clicks no error message thanks for the preview bit