Can't play digitally downloaded games

this is about the 3rd time that this has happened. I am either playing and get booted out and off Xbox live or just get on and I sign in and then my games tell me to sign in although I am already signed in. I spend about an hour every time with support and
they can't fix it and then I end up finding out there is an issue with Xbox live. I would like to find out if this is an issue that will be resolved and how? any info would be appreciated getting very frustrated with Xbox live issues. What are we paying for?

:)

 

Can't Play Digitally Downloaded Game

Same problem. Removing and adding the account wont work for me.

 

Can't Play Digitally Downloaded Game

Hey there OutsideEdge98,

Let's have you try to Power Cycle the console and see if that helps first. How to restart or power cycle your Xbox One console. If not, try to remove your profile
and then re-add it to the console to see if that helps.
How to Add or Remove a Microsoft Account from an Xbox One console

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

that sounds like a connection issue on your end , what is the modem and router you are using ? (brand and model #'s)

 

I use an apple AirPort Extreme. And I may agree with you but every time it has happened I check on Microsoft service status and there is always and issue with either purchasing/ playing games or logging in or just everything is down.

 

what modem ? and airports have a hard time with xbox live , there are some settings that can be checked but you can test by plugging the xbox straight into the modem , my guess is that it will work flawlessly if you bypass the airport....

 

Known Issues

Apple routers have a default setting where if a native IPv6 address is present on the WAN, the router will block Teredo by filtering UDP 3544. To work around this issue, you will need to go into IPv6 security/firewall settings and re-enable Teredo.

In some cases, the Xbox 360 cannot obtain an IP address if the Airport Express is using WEP security - use WPA2 instead.

On the Xbox One, if you are having issues getting into multiplayer gaming with this router, it may be blocking Teredo tunnels. This is a setting that is left unchecked by default on this router.

To allow Teredo tunnels:

Open the AirPort Admin Utility. (It is installed in the Utilities folder in the Applications folder on a Macintosh computer, and in Start > All Programs > AirPort on computers using Windows.)

With the Utility open select your device from the menu on the left.

Select Advanced from the menu at the top.

Select the tab labeled IPv6 Firewall. (This tab will be visible only if the IPv6 Mode is set to Router or Tunnel and if the “Block incoming IPv6 connections” is checked)

Check the option to Allow Teredo tunnels.

Select Update.