Can't play digital games or apps, error code 0x87e105dc

GarbageGeckos · Jul 26, 2017

Since I turned my Xbox One S on this morning I haven't been able to play any games and my apps don't seems to be working. Every time I try to launch a digital game I get error code 0x87e105dc. I checked the error code section of the support center and it
says that 0x87e105dc doesn't exist. I checked my network connection, (it's fine,) I did a hard reset, and I checked the help section available on the Xbox and nothing has helped. Everything was fine last night, this issue just suddenly popped up today.

This Xbox is brand new, I just bought it a few weeks ago and I'd really like to know what this code means for future reference. Any help is appreciated, I really just want to be able to enjoy my console.

:)

Griffgo1 · Jul 26, 2017

Error Code 0x87e105dc

I logged onto my xbox one today and could not start any of my digital games or apps and received the error code :"0x87e105dc". I have hard reset the console multiple times and removed and readded my profile and I still receive the
same error. Any help would be appreciated.

LGL ChinchoCruz · Jul 26, 2017

Error 0x87e105dc

No me deja iniciar juegos digitales me pone este error 0x87e105dc, que debo hacer?

[Translation: let me not start digital games puts me this 0x87e105dc mistake, what should I do?]

WPAK · Jul 26, 2017

Hi there,

please try the following steps, make sure you know the account credentials.

1. Remove your profile from the console via the steps here: Add or Remove a Microsoft Account on Xbox One

2. Power cycle the console via the steps mentioned here (Manual power cycle): support.xbox.com/xbox-one/console/power-cycle-console Make sure to wait at least 60 seconds before powering the console on again

3. Power the console on and Download your profile.

Let us know the results

WPAK

Hi there,

please try the following steps, make sure you know the account credentials.

1. Remove your profile from the console via the steps here: https://support.xbox.com/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

2. Power cycle the console via the steps mentioned here (Manual power cycle): support.xbox.com/xbox-one/console/power-cycle-console Make sure to wait at least 60 seconds before powering the console on again

3. Power the console on and Download your profile.

Let us know the results

Chargersbride

https://support.xbox.com/en-AU/xbox-one/errors/error-code-0x87E105DC

TheRealJohn001

Same problem but with Ark Survival Evolved it gives me the error code 0x87e105dc but its only with that game. Has anyone found a solution?

SaidMG1

Hello,

I've encountered an issue with Halo Wars: definitive edition. I've purchased the game on the windows store (to play on my PC) and it keeps returning the error code: 0x87E105DC whenever it just starts to download. Any suggestions?

Thanks

XBF Javier R

Hello fellow gamer,

We thank you for bringing this inquiry to our forums community, and understand that this concerns an inability to start a game on your Windows PC.

The error received is mentioned within our error 0x87E105DC occurs when you try to play a game or app support article. The
article mentions to try network solutions, but we would like to suggest attempting to follow our game freezes or
stops responding on a Windows 10 device support article for steps on resolving this case.

Try this out for us and then let us know the results.

Best wishes!

Can't play digital games or apps, error code 0x87e105dc