Can't play: can't set the very first gamertag, thus can't play any games.

Discus and support Can't play: can't set the very first gamertag, thus can't play any games. in XBoX Accessibility to solve the problem; I have a microsoft account which I've used a lot in the past. I just bought Forza Horizon 5 for PC on Steam, my very first X-box game. It asked me to... Discussion in 'XBoX Accessibility' started by Stepan Filonov, Jul 12, 2023.

  1. Can't play: can't set the very first gamertag, thus can't play any games.


    I have a microsoft account which I've used a lot in the past. I just bought Forza Horizon 5 for PC on Steam, my very first X-box game.
    It asked me to log in into xbox and won't let me play unless I do so, but the issue is that when I login, the last window where you enter your gamer tag and select your profile picture doesn't work. There's a "Let's GO" button there but pressing it won't do anything.
    I tried the web version after some research online - https://social.xbox.com/changegamertag but it's the same window and it doesn't work. I have some technical knowledge, so I opened my browser's console and the error is the following:

    {

    "source": "Accounts",

    "code": 1375,

    "description": "The new puid is already associated with a different xuid",

    "data": null,

    "traceInformation": null

    }

    But I never associated anything with my account and I try different gamertags, even random ones provided by the system. Still won't work.
    Please set any gamertag to my account, I just want to play Forza.

    :)
     
    Stepan Filonov, Jul 12, 2023
    #1
  2. Ronnieee Win User

    Can't play: can't set the very first gamertag, thus can't play any games.

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help with your profile problem.

    Please try signing in on this website to see if it will complete your Xbox profile:

    https://account.xbox.com/

    Hope that helps!
  3. brandiesel1 Win User

    Can't play any games !?

    Hello,

    Try resetting your console by holding the power button on the console for a full 10 seconds until it's completely shut down. Turn it on and try again. I've had to do this two times in a row to get it to work before, but it worked. Let us know if it helps.
  4. Andrew_Cook Win User

    Can't play any games...

    Unfortunately Amazons policy is only a 1 year deal...
  5. Rickjinx Win User

    Can't play any games...

    Maybe your xbox needs a reballing, that same thing happened to me with a xbox360
  6. Andrew_Cook Win User

    Can't play any games...

    I would, but I dont have the equipment for that.
Thema:

Can't play: can't set the very first gamertag, thus can't play any games.

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