Can't play Blu Ray movie cause not connected to Microsoft store

go to network under settings and choose offline mode, that should work.

As others have said, the blu ray player is just an app that you will need to download and keep up to date to play DVD's and Blu ray's.

As for watching copied movies on it, I can't say if it works or not as I have never tried it, and never will, cause you know piracy and all.

Hey guys!

We have a couple different issues being described here in this thread.

Regarding certain UDH Blu-rays not playing, please visit our current thread on that

over here to keep the conversation going in one spot.

As far as Blu-ray movies not being up-scaled to 4K, this is by design. All Blu-ray movies are intended to play natively at 1080p, while UHD movies will play natively at 4K. Apologies for any confusion this may have caused.

Hi,

Sounds like the laser in your console's Blu-ray drive has a hardware issue.

To test if your Xbox One X has issues reading discs, try playing a DVD movie disc. If can't read DVD movie discs either then your console has a hardware fault.

Note: It must be a DVD movie disc, not a Blu-ray movie disc.

There are two lasers in the Blu-ray drive, one for reading Blu-ray discs and one for DVD discs. Xbox One games use Blu-ray and the 360 console used a DVD drive.

you need the Blu-ray app for the Xbox to play DVD/Blu-ray movies, been this way since the beginning, once you have the app you don't need to be connected.