can't play bingo

Two computers in our house husband and I both like playing Bingo but since the upgrade we are having all kinds of problems - game not loading and giving message server error, game freezing more than once during a game, call a bingo and instead of getting
the bingo get the red x stating bad bingo, and power bingo cards are not showing the amount of keys you will get or what bunch you are on like the 15, 40, or 100 keys. it is very sad when u find a game that you like but then you can't play because its been
messed up by a bad upgrade. It would really be nice if it could be fixed soon.

Can't get connected to Bingo server

Looks like I'm not the only one with the problem. Can't play bingo. With this many having the same exact problem, it has to be on your end. Please fix!

Having the same problem.

W8.1x64,

Acer Iconia W700,

From the very beginning,

Valid bingos are not scored. In fact, in my case: my bingos are counted in the end of game reward; they are reported in list of all bingos to the left of the screen during a game; but they produce not a "Bingo" happy picture, but a red cross and 10s delay
as if there was no bingos on field. Auto-bingo also does not seem to work (not sure in this point, as soon as I can't say what is normal behavior, but no "Bingo" picture also).

XBox connection is established, Facebook is not used.

It's annoying when people reject me and I have a bingo. I generally accept skill match regardless of the first word played. I have found that starting with a bingo does not guarantee a win. I have passed to start a game when I was one letter from a bingo.
However, the way to counteract that is to swap tiles. I've also passed to start when I can't play a word, but I have a lot of high value tiles. That may or may not be a good strategy.