Can't play any games since the 08/05/21 update...

Discus and support Can't play any games since the 08/05/21 update... in XboX Insiders to solve the problem; Woke up this morning and tried to play Fortnite, the system crashed and my Xbox flashed 3 times then totally shut down. I turned it back on and saw... Discussion in 'XboX Insiders' started by /u/mrleelee, Aug 5, 2021.

  1. /u/mrleelee
    /u/mrleelee Guest

    Can't play any games since the 08/05/21 update...


    Woke up this morning and tried to play Fortnite, the system crashed and my Xbox flashed 3 times then totally shut down. I turned it back on and saw there has been an update. Tried to play a different game (Forza Horizons 4) and it done exactly the same when it got to the loading screen. Strange thing is, it doesn't seem to happen when I load apps up (I tried Netflix and it worked fine). Sent a report via the Xbox about this but has anyone else had similar happen?

    submitted by /u/mrleelee
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    /u/mrleelee, Aug 5, 2021
    #1
  2. zico291 Win User

    NEW XBOX REVEAL MAY 21st

  3. Lofty Who Win User

    NEW XBOX REVEAL MAY 21st

  4. tohellnbak Win User

    Was Microsoft at Gamescom today?

  5. Doomofman Win User

    GAMESCOM NEWS!

  6. So1itaire Win User

    0x87DD0003 when trying to log into the Xbox app

    if it's any help I think I've found the log file in AppData\Local\Packages\Microsoft.XboxApp_8wekyb3d8bbwe\LocalState\XboxLiveApp.log, which has the following errors:

    05/12/2016 22:41:59 | UTC : 05/12/2016 21:41:59 App> DeviceFamily is Desktop.

    05/12/2016 22:41:59 | UTC : 05/12/2016 21:41:59 App> OnLaunched: Kind = Launch, PrelaunchActivated = False, PreviousState = ClosedByUser

    05/12/2016 22:41:59 | UTC : 05/12/2016 21:41:59 XCEReporter> ReportAppInitialize: OnLaunched time: 2016-05-12T21:41:59.7727616Z elapsedTime: 0

    05/12/2016 22:41:59 | UTC : 05/12/2016 21:41:59 App> OnLaunched: Completed.

    05/12/2016 22:41:59 | UTC : 05/12/2016 21:41:59 LocalizationService> CatalogCultureForDevice: Using (en-GB) built culture: (en-GB)

    05/12/2016 22:41:59 | UTC : 05/12/2016 21:41:59 ActivationManager> Activate. isBackgroundTask? False. AllowUI ? True

    05/12/2016 22:41:59 | UTC : 05/12/2016 21:41:59 ActivationManager> Activate. initializationCompletionSource is not null. Waiting for completion.

    05/12/2016 22:41:59 | UTC : 05/12/2016 21:41:59 NetworkConnectionUtility> IanaInterfaceType = 6

    05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 ActivationManager> UpdateCurrentState: Activating

    05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 SignInManager> SignIn. allowUi? True

    05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 SignInViewModel> UpdateState state=SigningIn, errorCode=None

    05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 DownloadManager> Loading background downloads: 0

    05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 App> Application Version: 15.17.3003.00000

    05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 App> EnsureAppInitialized: Creating root frame and navigating to home

    05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 XCEReporter> ReportAppInitialize: EnsureAppInitializedEnd time: 2016-05-12T21:42:00.5718490Z elapsedTime: 799

    05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 SignInManager> CreateXboxWebTokenRequest: No ServiceRequest endpoint specified, using
    https://xboxlive.com

    05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 SignInManager> GetTokenInternalWithUi

    ResponseError:

    ResponseStatus: UserInteractionRequired

    ResponseData: 0

    05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 SignInManager> CreateXboxWebTokenRequest: No ServiceRequest endpoint specified, using
    https://xboxlive.com

    05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 XCEReporter> ReportAppLaunchEvent: launchType: Unauth currentUserId: Unauth protocol: deviceType: windowWidth: 1200 windowHeight: 932 language: en-GB locale: en-GB

    05/12/2016 22:42:04 | UTC : 05/12/2016 21:42:04 SignInManager> Get Token Failure

    ResponseStatus: UserCancel

    SmartGlass Error Code: Authentication_WebToken_UserCancel

    Message:

    05/12/2016 22:42:04 | UTC : 05/12/2016 21:42:04 SignInManager> GetTokenInternalWithUi

    ResponseError:

    ResponseStatus: UserCancel

    ResponseData: 0

    05/12/2016 22:42:04 | UTC : 05/12/2016 21:42:04 SignInManager> GetTokenInternalWithUi. Failed while retrieving token or rps ticket. Invalidating cache.

    05/12/2016 22:42:04 | UTC : 05/12/2016 21:42:04 SignInManager> Authentication_WebToken_UserCancel

    05/12/2016 22:42:04 | UTC : 05/12/2016 21:42:04 SignInManager> Caught Exception:

    Context: Failed to get xtoken. SmartGlassErrorCodeAuthentication_WebToken_UserCancel

    Type: SmartGlass.Common.Model.ModelException

    Details: Unable to retreive a token.

    Message: SmartGlass.Common.Model.ModelException: Unable to retreive a token.

    at XboxApp!<BaseAddress>+0x1672285

    05/12/2016 22:42:04 | UTC : 05/12/2016 21:42:04 ContentHost> HandleSignInStateMessage. Setting allowAppDeactivation: True

    05/12/2016 22:42:04 | UTC : 05/12/2016 21:42:04 SignInViewModel> UpdateState state=ErrorSigningIn, errorCode=Authentication_WebToken_UserCancel

    05/12/2016 22:42:04 | UTC : 05/12/2016 21:42:04 ActivationManager> Activate. Completed.
Thema:

Can't play any games since the 08/05/21 update...

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