Can't play any games on GamePass except the ones on EA Play for PC

Discus and support Can't play any games on GamePass except the ones on EA Play for PC in XBoX Games and Apps to solve the problem; It's been more than a month since I'm not able to launch any games that launches from Xbox App or Microsoft Store. The games install successfully but... Discussion in 'XBoX Games and Apps' started by AhmadAskari, Aug 22, 2021.

  1. AhmadAskari
    AhmadAskari Guest

    Can't play any games on GamePass except the ones on EA Play for PC


    It's been more than a month since I'm not able to launch any games that launches from Xbox App or Microsoft Store.

    The games install successfully but when I try to launch, It just gives me some random errors or with some games, it just straight ahead asks to get more help from Store on clicking on which simply the game's landing page opens.

    The errors I've got so far:

    1. 0xe8713ad0

    :)
     
    AhmadAskari, Aug 22, 2021
    #1
  2. Nursemorph Win User

    Can't play any games on GamePass except the ones on EA Play for PC

    That error code is odd as, according to a couple of search engines, it doesn't exist.

    Could you screenshot the page when it happens so we can see what's happening...sometimes that is more informative than just an error code.

    First thing I would check is to make sure there are no corrupted system files:

    Click on Windows icon bottom left of screen

    Start typing "command prompt"

    Click on "run as administrator when it appears

    Type the following into the next window:

    sfc/ scannow
  3. Onyx Is Here Win User

    Can't play any games on GamePass except the ones on EA Play for PC

    Sorry to hear it. Which games are the ones not launching? Have they been removed from the pass? Please make sure that you're logged in to the PC, Windows Store, Xbox app and Xbox Console Companion (if not installed install it please) with the same account
  4. Farscape247 Win User

    Can't play any games on GamePass except the ones on EA Play for PC

    windows 11 is working great for games and those off gamepass, i just got gamepass to try it again with win11. no issues with installsm, running games or deleting games. actually not had one crash or glitch and all works better than windows 10 which surprised me a bit.

    i am even getting a few fps more in most games too.

    OP are you logged into windows and the store using your microsoft account you use for gamepass, another thing to check and yes i know it may be daft, is the time and date correct and time zone, if that is out it can cause this issue too.
  5. AhmadAskari Win User

    Can't play any games on GamePass except the ones on EA Play for PC

    Exactly, when you google that error code, it shows nothing which is even weirder.

    Also, running sfc /scannow did not find any violations.

    I actually got that error when I was trying to launch The Outer World with administrative previleges. I got another code that I currently don't exactly remember when I was trying to launch Forza Horizon 4 but I did googled it and that was for authorisation even though I was already logged in to Xbox and Microsoft Store with active GamePass Ultimate sub.

    I uninstalled both because they were not working so cannot provide with the screenshots at the time.

    I'm actually using Win11 on Dev Channel and it got a new update this last week and to check if the issue with games launching is fixed or not, I installed Quake because it's small but still nothing.

    What exactly happens is, if it is a game from Microsoft Studios, when clicking on play button in Xbox App, it simply give authorization error and if it is from some other studio, like Bethesda or some other, nothing happens on clicking Play and when I try to launch it from it's desktop icon or from Start Menu, it gives the following error


    [​IMG]


    And clicking on Get help with this simply takes me to either Microsoft Store or Xbox App depending on the game.
  6. AhmadAskari Win User

    Can't play any games on GamePass except the ones on EA Play for PC

    No, They are not. I had GamePass PC earlier and everything used to work properly but then one day I got notification that there is an offer on GamePass Ultimate so I upgraded but since the day GamePass PC subscription ended and GamePass Ultimate subscription started, I can only launch games that are on EA Play and that too from EA Desktop App only.

    Now, because the GamePass Ultimate was a 3 month subscription, so I can't even go back to GamePass PC until it's over.

    Any game that launches from Xbox app for Windows fails to launch and tried repairing and resetting the Xbox and Microsoft Apps, sign-out and then again sign-in on both the apps but still same thing.

    For Example, Forza Horizon 4 used to work earlier but now it does not.
Thema:

Can't play any games on GamePass except the ones on EA Play for PC

Loading...
  1. Can't play any games on GamePass except the ones on EA Play for PC - Similar Threads - Can't play games

  2. How do remove a game that i can't play anymore?

    in XboX Insiders
    How do remove a game that i can't play anymore?: I had EA play, i used it to play need for speed most wanted, then my EA play expired and i have only game pass, now when i try to uninstall it tells me to log in, so i log in. But then it says...
  3. I have Game Pass Core but can't play online

    in XBoX Games and Apps
    I have Game Pass Core but can't play online: Every time I try to play a multiplayer game I'm told my account doesn't have multiplayer access. I tried closing and reopening the game, tried a different game and restarting my Series S but none...
  4. Can't play a game without downloading an update?!

    in XBoX Games and Apps
    Can't play a game without downloading an update?!: I tried to play Atomfall (not the first time playing it) on my PC just now, but it requires a 17GB update, and I don't have enough bandwidth in my internet subscription. Why are updates mandatory...
  5. Why can't play gta 5 online even though I have xbox game pass core

    in XBoX Games and Apps
    Why can't play gta 5 online even though I have xbox game pass core: Hi, I can't play gta 5 online even though I have xbox game pass core, all my settings have allow so that I can play online multilayer but I still can't, some help would be much appreciated. Thanks...
  6. Can't play Game Pass games offline on my HOME Xbox Series X, even though it's set as HOME Xbox

    in XBoX Games and Apps
    Can't play Game Pass games offline on my HOME Xbox Series X, even though it's set as HOME Xbox: Whenever my internet goes down, and I try to start up a Game Pass game, I get an error saying that I need to be online to play the game. The error mentions that if I want to prevent this in the...
  7. I can't play or update my games 0x803f8001 error

    in XBoX Games and Apps
    I can't play or update my games 0x803f8001 error: I have an error 0x803f8001 telling me that I don't have a subscription except that I have one and now I can't play any of games nor update them. [img] Screenshot clearly says that I have the...
  8. I can't play COD MW2 with game pass

    in XBoX Games and Apps
    I can't play COD MW2 with game pass: I can't play MW2 wwith game pass, It keep showing like picture, I only can access to DMZ, but can't do to Campaign and other mode, I tried many way on internet but it doesn't work, I also can play...
  9. So I have Xbox built into my TV for cloud gaming amd i can't get any game to play right now

    in XBoX Games and Apps
    So I have Xbox built into my TV for cloud gaming amd i can't get any game to play right now: So I have Xbox, built into my TV for cloud gaming, and I can't get none of the cloud gaming games on Xbox to play. So I was checking to see if there was some kind of audi or something going on...
  10. I can't play the game i bought without "subscription"!

    in XBoX Games and Apps
    I can't play the game i bought without "subscription"!: I've bought the Forza Horizon 5 in 2020, yet i can't play it without subscription! I just look at my receipt that i paid for FH5 premium bundle and yet i can't play it without subscription. Any...