cant play any games again!

Discus and support cant play any games again! in XBoX on Consoles to solve the problem; for the second time this month i cant play a single game because it sits at the splash screen and then error code 0x87de0003. ive restarted 14 times... Discussion in 'XBoX on Consoles' started by I JasonC I, Apr 28, 2015.

  1. I JasonC I
    I JasonC I Guest

    cant play any games again!


    for the second time this month i cant play a single game because it sits at the splash screen and then error code 0x87de0003. ive restarted 14 times and still no change, also if anyone tries to suggest that its my modem im gonna stop you right there cause
    im still conected to the internet on everything else i own plus im still in party chat as i write this with 4 other people so either xbox live broke yet again or microsoft need to seriously fix its prioritys.

    :)
     
    I JasonC I, Apr 28, 2015
    #1
  2. LilRayna
    LilRayna Guest
    cant play any game

    Hello, I'm sorry that you are having trouble. It sounds like you need to have your console repaired. Please go
    here and follow the instructions to submit your console for repair. I hope this helps.
     
    LilRayna, Apr 28, 2015
    #2
  3. Cant play any games

    Hey there Shock,

    Hopefully you haven't sent the console in yet, because the first thing you should try is the
    Disc Drive Solution if you haven't already. I assume if you contacted Xbox Phone or Chat support they ran through these steps with you as well.

    If you already sent the console in, we hope it will come back quickly and good as new! cant play any games again! :) Keep us posted!
     
    MisterBalloons, Apr 28, 2015
    #3
  4. eclipsedmoon86 Win User

    cant play any game

    i just tried everything you said and still no dice :| games just wont work at all basically got a bricked xbox now that wont play games and i dont even know the cause oddly enough i can still play some original xbox games and watch netflix and stuff but
    any physical xbox 360 games are a no go all it says is open tray for any xbox360 game
  5. Photonimus Win User

    cant play any game

    Not all things are obvious.

    Go into your memory, manually delete all the system update info, delete your profile, and only the profile not items. Then clear your cache, then recover your gamertag and redo any updates it gives you.
  6. eclipsedmoon86 Win User

    cant play any game

    okay well without trying to sound like a jerk i'm just going to politely say that i have done all of the obvious things i'm quite experienced with most things electronic i know about the whole clean your disc and all that. i can disassemble and put a laptop
    back together easily so i know the basic stuff like clean the disc lol but sadly its not as simple as that i wish it was. :| i've done pretty much everything the funny thing is it will play old xbox games like star wars battlefront which makes me think there
    is something wrong with the update on not letting me play newer games i just found that i can play old xbox games on it but no dvds or xbox 360 games
  7. MisterBalloons Win User

    Cant play any games

    Hey there Shock,

    Hopefully you haven't sent the console in yet, because the first thing you should try is the
    Disc Drive Solution if you haven't already. I assume if you contacted Xbox Phone or Chat support they ran through these steps with you as well.

    If you already sent the console in, we hope it will come back quickly and good as new! :) Keep us posted!
  8. PositiveTomato Win User

    Cant play any games

    Thank you for your input memek krk, however it seems this issue must be handled by someone who will actually resolve the issue.

    Now, Shock x Insane, do the discs have any scratches or marks? If so that may be the problem. If you get some car cleaner (the stuff you clean scratches with), and put a little bit on a soft rag, and rub it onto the disc, it may resolve most of your problems.
    If it does not, I'm afraid your disc drive's laser may be failing. You will have to, if the Xbox is still in warranty, send it in for repair. I believe they pay for postage, costs, etc, however this may not apply still.

    I hope this resolved the issue.

    Thanks,

    blancoremixes
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cant play any games again!

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