Can't play any digital games

LenTodd1 · Apr 20, 2020

I had the Game Pass Ultimate trial. During the trial I downloaded some games and played them, all worked fine. After the trial period expired I signed up with a 12 month subscription Game Pass Gold. None of the games then worked. The error codes I get are
0x803f800e & 0x803f8001. All of the games show up as current in the Gold games catalogue. Console is up to date. Have tried factory resetting console. Have followed all trouble shooters and forums suggestions for such error codes all with no success.

Would really appreciate some help with this.

:)

MRallamagoosa

Let's try to clarify a little since there is no Game Pass Gold sub. On XBOX you can have Game Pass and/or Xbox Live Gold which provide different benefits but are not the same thing
(and are of course eventually included in the
Game Pass Ultimate).

Game Pass sub gets you access to the Game Pass library of games as long as you are subscribed.

Xbox Live Gold enables most multiplayer functionalities and gets you 4 free titles each month (2 for 360 that are yours to keep
available also on the One thanks to retrocompatibility and 2 for the One that can be played as long as you have an active gold sub). You actually have to redeem those games while your sub is active, which means you cannot get later games that were offered
while you had no active subs.

That being said, which is the sub you currently have and which games are giving you troubles?

If you have only gold, then you should be able to play only games coming from the gold free titles that you eventually redeemed while you had the ultimate active plus the ones currently available. If you have the Game Pass
instead, you should be able to get the games from its catalogue.

https://www.xbox.com/xbox-game-pass

https://www.xbox.com/live/gold

NoT A HyPe TinG

Me too , can't play any Digital games but can't play games online on disc

FreeLancerXB360

I'm sorry man I don't know where you can make the reclaim but I'm going to tell you this I'm with you I can't play Skyrim because of some
[Mod Removed – Profanity] Xbox issue and that's some [Mod Removed – Profanity] that I can't play the games I have purchased and downloaded on my system without being connected to their service this needs to change

olliewilliams2

If one night of not playing video games means sooo much switch to ps4 or PC its not that hard noone is stopping you, either that or find something else to do, just be patient and let them work theyre trying to do their job

olliewilliams2

Thats honestly a good idea. It could be reported quickly and fixed a WHOLE lot quicker, but i mean theyre probably working as fast as they can right now, hopefully in the future theyll fix it

Can't play any digital games