Can’t play 2019 MW

Yes the add ons are completely installed.

Let's refresh the console's system cache and see if this can help.

NOTE: This will remove the profiles on your console, make sure that you remember the email and password to your account.

No data or game saves will be lost doing this, everything is backed up to the cloud servers.

1. Press the Xbox button to open the guide.

2. Select Settings.

3. Select System.

4. Select Console info

5. Select Reset console.

6. Select Reset and keep my games & apps

This will also help sync the data on your console properly.

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your game issue.

Have you already installed everything for the game to your console?

Just a heads up that all contents are needed to be installed so that the game can be played even on other modes.

Please make sure to check all your add ons and contents for the game are already installed.

Please go to Games and Apps.

Look for Call Of Duty and highlight it.

Once highlighted, go to Manage Games and Add ons.

Check everything on there, make sure everything is installed already before going in to the game.

I did it yesterday because an update was bugged and last year.

When I try to download different packs in MW it says: the purchase failed try again. It keeps happening to me over and over again.