Cant pay my gold subscription, it says I have unpaid bill and I cant pay it

Discus and support Cant pay my gold subscription, it says I have unpaid bill and I cant pay it in XBoX on Consoles to solve the problem; I cannot simply pay this. No matter what I do, it doesnt let me pay it. I have tried all my credit cards and even bonus cards, I have treid add my... Discussion in 'XBoX on Consoles' started by morelliFIN, Dec 29, 2017.

  1. morelliFIN
    morelliFIN Guest

    Cant pay my gold subscription, it says I have unpaid bill and I cant pay it


    I cannot simply pay this. No matter what I do, it doesnt let me pay it. I have tried all my credit cards and even bonus cards, I have treid add my paypall account, but it just wont work. This has been on for weeks. I would've bought games from Store on the
    discount, but it says I dont have live gold so I dont get the full discount, and it says get gold. I even pressed the get gold button and bought a month, still doesnt work.

    I tried to go to xbox.com with PC and signed in, went to my subscriptions and tried to pay the bill. All it says is says error, cannot display my subscriptions, try again later" .

    Edit---

    This is the error when I go to "unpaid bills" and press pay now: Imgur

    What is says is litreally this: "Something happened in our servers, and we cannot show all the information right now. It might or might not help if you wait a bit and try again. " I have waited for two weeks now.

    I've been using Chrome, IE, Edge, mobile phone. Nothing works.

    And I can still play online, how can I play online if I dont have gold when Im in store? Like wtf???? Hope I can keep playing online at least.

    This has been on for WEEKS. NOTHING will help, Microsoft has NO phone number for technical support which is absolutely ridiculous. Only this discussion board, how is this even possible that compay as big as microsfot has absolutely no support for their products.
    I want it Fixed NOW, not wait for weeks and post on boards. This is simple thing, it should NOT be customers my job to fix this if its server side issue. There is not even Live chat. And nothing is in my language. Nothing works, and theres nothing I can do
    about it it seems. I just have to lvie with the glitch for real? Idiotic and unbelievable. I want to PAY but there is absolutely no way to give them money and no support is available.

    :)
     
    morelliFIN, Dec 29, 2017
    #1
  2. Sixmow62090
    Sixmow62090 Guest
    I dont can't pay suscription helpe

    yes i have money now in my card

    And i dont cant pay i dont know because for i have money i neeed recharge renew my suscription for pay now
     
    Sixmow62090, Dec 30, 2017
    #2
  3. Felpera0
    Felpera0 Guest
    How i pay a delayed bills?

    I cant see my Services and subscriptions on the site and i cant pay a delayed bill. i need help!
     
    Felpera0, Dec 30, 2017
    #3
  4. morelliFIN
    morelliFIN Guest

    Cant pay my gold subscription, it says I have unpaid bill and I cant pay it

    This is the error when I go to "unpaid bills" and press pay now: Imgur

    I've been using Chrome, IE, Edge, mobile phone. Nothing works.

    And I can still play online, how can I play online if I dont have gold when Im in store? Like wtf???? Hope I can keep playing online at least.
     
    morelliFIN, Dec 30, 2017
    #4
  5. morelliFIN
    morelliFIN Guest
    And this it how it shows on my Xbox side subscriptiosn: Imgur

    It says in english: "Payment is late, when you do your payment the Xbox live gold service is available for you again".

    Would be nice if it would be actually possible to pay it. I dont even know how it can be "late". But all I would like to do is get it working or pay it or what ever. But there is no way I can pay, do I really have to make an new account to fix this and if I
    do, how do I move my digital games from current account to the new account?
     
    morelliFIN, Dec 30, 2017
    #5
  6. Daft Badger
    Daft Badger Guest
    Every xbox live supported country has a support phone number & chat support.

    You can contact support
    here
    to pay the outstanding balance.

    If you are in a country that isn't a xbox live supported country then you will have issues.
     
    Daft Badger, Nov 1, 2018
    #6
  7. Daft Badger Win User

    Cant pay my gold subscription, it says I have unpaid bill and I cant pay it

    Every xbox live supported country has a support phone number & chat support.

    You can contact support
    here
    to pay the outstanding balance.

    If you are in a country that isn't a xbox live supported country then you will have issues.
  8. morelliFIN Win User

    Cant pay my gold subscription, it says I have unpaid bill and I cant pay it

    And this it how it shows on my Xbox side subscriptiosn: https://imgur.com/a/rpssP

    It says in english: "Payment is late, when you do your payment the Xbox live gold service is available for you again".

    Would be nice if it would be actually possible to pay it. I dont even know how it can be "late". But all I would like to do is get it working or pay it or what ever. But there is no way I can pay, do I really have to make an new account to fix this and if I
    do, how do I move my digital games from current account to the new account?
  9. morelliFIN Win User

    Cant pay my gold subscription, it says I have unpaid bill and I cant pay it

    This is the error when I go to "unpaid bills" and press pay now: https://imgur.com/a/RYLYd

    I've been using Chrome, IE, Edge, mobile phone. Nothing works.

    And I can still play online, how can I play online if I dont have gold when Im in store? Like wtf???? Hope I can keep playing online at least.
  10. Sixmow62090 Win User

    I dont can't pay suscription helpe

    If you have an unpaid balance on your Xbox Live Gold subscription, then the account remains suspended until you have the money to pay the amount due.
    yes i have money now in my card

    And i dont cant pay i dont know because for i have money i neeed recharge renew my suscription for pay now
  11. Sixmow62090 Win User

    I dont can't pay suscription helpe

    If you have an unpaid balance on your Xbox Live Gold subscription, then the account remains suspended until you have the money to pay the amount due.

    yes i have money now in my card

    And i dont cant pay i dont know because for i have money i neeed recharge renew my suscription for pay now
    wait because more money this sunday $139mxn and now monday $280mxn i sad :(
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Cant pay my gold subscription, it says I have unpaid bill and I cant pay it

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