Can't pay for Xbox Game Pass this month and i can't cancel the Subscription

call microsoft support and raise hell is all i can sat they seem to not care about screwing customers my new xbox one is
[Mod removed- inappropriate] every update so i have to do a hard rest and wipe every time or it wont boot.

Hello, I would like to know if there is a possibility to receive the money I paid for Xbox Game Pass. The issue looks like this:

Microsoft couldn't get any money from my card to pay for the next month of subscription so in order to cancel the automatic payment I had to pay and then cancel this process, but from what I understood, I could receive my money back if I do that. I could cancel
the automatic payment but I can't get my money back. The "cancel button" next to Xbox Game Pass does not work, there is only a message: "This subscription has been payed: 29 November" - I payed for it yesterday, that is: 05.11. Thank you for your support and
sorry if I made any mistakes writing this long message.

I can't cancel the subscription from the website, just payment failed section, im not using Xbox game pass after 14 days trial.

I don't want to pay for something I don't use

i payed for Xbox live for 3 months 1 month ago. i then payed for Xbox Game Pass Ultimate i cancelled the game pass and it cancelled my Xbox Live as well. it shouldn't cancelled the Xbox live as well

Hi, Miranda! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.

Whenever you upgrade subscriptions, you are charged for the first full month of Xbox Game Pass Ultimate, which is added to the converted time from your previous subscription. Paying for the price difference between subscriptions is not possible.

• For example, if you had 90 days remaining of Xbox Game Pass for Console and converted to Xbox Game Pass Ultimate, you'd have 68 days from your converted subscription + the first month you paid to upgrade.

While your subscription to Xbox Game Pass Ultimate (the second charge) can be canceled, and depending on availability, even refunded, there is no way to revert the conversion from other subscription plans to Xbox Game Pass Ultimate.

Please note that canceling Xbox Game Pass Ultimate would also mean canceling the converted time from your previous subscription, which I'm afraid can't be refunded.

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• For your reference, the following is mentioned in the "All about Xbox Game Pass Ultimate" FAQ page:

"Note - The upgrade of any prepaid time can’t be reverted to Xbox Game Pass plans or EA Play, and it’s not eligible for refund."

Source - https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/xbox-game-pass-ultimate-faq

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If you'd still like to cancel Xbox Game Pass Ultimate, sign in at [ https://account.microsoft.com/services ], locate your subscription, and select Manage > Cancel Subscription.

If you’re eligible for a refund, you’ll see an option to cancel immediately with a refund.

• Doing this would cancel both Xbox Game Pass Ultimate and the converted time from your previous subscription.

• Any refund issued would only be for the month of Xbox Game Pass Ultimate you paid to do the upgrade.

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Please let me know if you have any further questions, I'd be happy to help.
Best regards.