Can't pair my son's 360 profile to the Xbox Live account I created online.

Discus and support Can't pair my son's 360 profile to the Xbox Live account I created online. in XBoX on Consoles to solve the problem; I tried to get my son an Xbox Live account on our 360, but was told I had to do it through my Live account on a computer. I did that but now I can't... Discussion in 'XBoX on Consoles' started by OrganicWheel13, Aug 14, 2014.

  1. Can't pair my son's 360 profile to the Xbox Live account I created online.


    I tried to get my son an Xbox Live account on our 360, but was told I had to do it through my Live account on a computer. I did that but now I can't connect that to his profile. How the crap do I pair the two up? Help please!

    :)
     
    OrganicWheel13, Aug 14, 2014
    #1
  2. Linking Existing Gamertag to New XBox LIVE Account

    My daughter created a profile on my son's xbox but we didn't create an xbox live account for her at the time. I've now created an account for her so she can play online, but I can't figure out how to link her gamer tag to the new xbox live account. I've
    done a little research and found that I need to go to "accounts" on her profile but it's greyed out so I can't access it. I'm so confused…any help would be appreciated.
     
    DriftingHarp531, Aug 14, 2014
    #2
  3. leebroath
    leebroath Guest
    Accounts ?

    I just did this today with my offline partners profile which was on my own Gold account (360 ) Can't pair my son's 360 profile to the Xbox Live account I created online. :)

    You need to use a 24hr, 2 day, 7day pass and create an xbox live account for each of them, then port them across
     
    leebroath, Aug 14, 2014
    #3
  4. WPAK
    WPAK Guest

    Can't pair my son's 360 profile to the Xbox Live account I created online.

    Hi there,

    does your son already have an 'offline' account on the console? Or is it a completely new xbox live account for your son, which you want to 'place' on the console?

    If it is the second situation please follow the steps on this link:
    support.xbox.com/.../download-your-xbox-live-profile-to-another-360-console


    If it is the 1st then you won't be able to merge that new xbox live account and that offline account, the only thing you can do is to 'promote' that offline account to an xbox live account via the steps here (it requires a new MS account):

    support.xbox.com/.../offline-profile-to-gamertag
     
  5. MutableTomcat02 Win User

    Child trying to join Xbox Live with existing profile

    I had the same issue trying to setup convert my sons offline account to LIVE. Tried to "Join Xbox Live" from console, was told I needed to to live.com and create a Microsoft account. Went online, paid my $0.50 to verify. Went back to Xbox console and
    tried to "Join Xbox Live" again. Entered my son's new child Microsoft account email address and password then entered my parental Microsoft account address/password and was received a notification that child Live profiles need to be created online at xbox.com.
    As with you I went back to the computer and created the Live profile and it assigned his Gamertag. When I went back to the Xbox and tried to migrate the offline account to the Live account and was told that the Live account was already in use (or something
    to the effect). So I had to create a NEW Xbox profile for my son. So now he has an offline profile with all his achievements and the new LIVE profile with nothing.

    This makes no sense. There should be a way to connect the newly created Gamertag to his existing offline profile as you can with an adult profile.

    I would like to convert my other son and daughter's offline accounts to LIVE but am not sure I want to go through the hassle and them have them lose all their achievements.
  6. LrdOfTheFllnLnd Win User

    Converting offline account to Live account

    I'm having the same issue. My son has an xbox 360 with an offline profile. I'm trying to convert that to a live account. I tried signing up for the live account from the console and was unable to continue because of the age restriction. So I went online
    and eventually figured out how to create a child live account (an unnecessarily cumbersome process). I then logged back into the console with my son's profile and tried to sign in to the live account. That just takes me back to the profiles screen. So I
    logged into the profile again and tried to sign up for xbox live. I was able to complete the sign up process but received an error about the email address being associated with an existing account. So, does anyone know the exact steps I need to follow to
    convert my under-13 son's offline profile to an xbox live profile. This really shouldn't be so difficult.
  7. NewBlacksmurf Win User

    Multiple Xbox Ones?

    also...make sure your son has a Live account and not just a xbox 360 profile. Meaning...his account is downloadable via Xbox Live rather than just a profile on an xbox360 as most kids have.

    The Xbox One will require you to create a"child" account as you can't just let your son use your profile because once he logs in somewhere else, it logs you out.

    Also, there are financial and privacy reasons that this would not be recommended.
  8. ullyses68 Win User

    Error Code 80154002

    I got the same error code of 80154002 as well. I accidentally created a new xbox live account under the wrong profile on our xbox 360 instead of my profile, and, when I went to try and change the user account linked to the profile, I get this error message.
    And I can't find anything online about it either.
  9. MarquezAnthony Win User

    Merging Existing XBox Profile With New XBox Live Account/Profile

    Yes!!! I'm in the exact same boat, also!!! My son got an XBOX 360. We both created our local (offline) XBOX profiles and started playing offline. I was able to promote my profile to XBOX Live since I am an adult. When I try to promote his profile to XBOX
    Live on the console, it tells me that I must create his account on the website. After I did that, I cannot link his local (offline) profile to his newly created XBOX Live profile.

    Is there some type of answer where my son doesn't loose all saved game data?
Thema:

Can't pair my son's 360 profile to the Xbox Live account I created online.

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