Can't open.

Discus and support Can't open. in XBoX Games and Apps to solve the problem; I can not open Sudoku since about March and now the Solitaire Collection won't open either. Goes to the blue screen then white and then cancels... Discussion in 'XBoX Games and Apps' started by SteveLee3, May 19, 2018.

  1. SteveLee3
    SteveLee3 Guest

    Can't open.


    I can not open Sudoku since about March and now the Solitaire Collection won't open either. Goes to the blue screen then white and then cancels completely. Solution?

    :)
     
    SteveLee3, May 19, 2018
    #1
  2. TeratoidChief61
    TeratoidChief61 Guest
    Can't open Sudoku

    I have been playing Microsoft challenges since Windows10 was installed. I can open all of them except for Sudoko. This just started 3 days ago. I checked for updates and also restarted my PC after I cleared history, etc. What can I do now?
     
    TeratoidChief61, May 19, 2018
    #2
  3. DCI SHEPHERD
    DCI SHEPHERD Guest
    Can't open anything

    I can't open anything ie YouTube gta nothing opens I've tried restarting the Xbox (powering it down wait 10 sec unplug ) still doesn't work anyone else in new zealand having this problem ? Or any where else?
     
    DCI SHEPHERD, May 19, 2018
    #3
  4. BaneOfOnions760 Win User

    Can't open games

    i'm on laptop, so just reset?
  5. Paul Bab Win User

    can't open the app

    Hi,

    To properly isolate your case, let us gather the following details:

    • 1. Are you getting any error messages?
    • 2. Is this issue happening with other apps as well?
    • 3. Have you made any changes on the device prior to this concern?

    We recommend running the troubleshooter for Windows apps that may help resolve any issues when launching or accessing an application on Windows 10. To proceed, click this

    link     and follow the onscreen prompts.

    If it still persists, you may reset the Windows Store Cache. Kindly perform the following steps:

    1. Press the Win+R keys to open the Run dialog box.

    2. Type WSReset.exe and click OK.

    3. The Windows Store and a command prompt will now open without any message. The command prompt will automatically close after the Store's cache has been reset.

    Also, make sure to
    check for updates for apps and games for Windows Store     and the
    status of Xbox Live     for any service alerts.

    Feel free to check these links below that may help resolve your concern:

    Fixing problems signing in to the Xbox app

    Troubleshoot Xbox app game streaming on Windows 10

    Let us know how it goes.
  6. Tman0410 Win User

    Can't Open Games

    Thanks for trying, but that didn't help. The Windows store won't download gaming services at all. Just hits 97% and says "There has been an error." The error code is 0x80070002 which seems to be something with updating apps or windows overall.
  7. DENAz666 Win User

    Can't open anything

    I had this issue, and the only way I was able to sort it was via factory reset. You don't need to do a full factory reset, just pick the option that will allow you to keep you games and apps, meaning you won't lose those and have to re-download them

    How to factory reset

    Make sure when you select the option you choose to 'Reset and keep my games & apps'
  8. Bandido1508 Win User

    Can't open games

    If this is on PC are you signed into the Microsoft account that purchased the game, signed into the PC itself.
Thema:

Can't open.

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