can't open the app

Discus and support can't open the app in XBoX Games and Apps to solve the problem; when I click on the app it won't sign in 7bf0b7f9-d9a0-40c0-ba73-bf8adb5e5054 Discussion in 'XBoX Games and Apps' started by TurnupGenie9, Dec 18, 2016.

  1. TurnupGenie9
    TurnupGenie9 Guest

    can't open the app


    when I click on the app it won't sign in

    :)
     
    TurnupGenie9, Dec 18, 2016
    #1
  2. xxshakemupxx
    xxshakemupxx Guest
    youtube

    I can't get my youtube app to open. I can get online features but can't open this app. .it's let me before so this just started happening.
     
    xxshakemupxx, Dec 18, 2016
    #2
  3. CubicPie1893233
    CubicPie1893233 Guest
    ERROR CODE 39.39.210002.00000

    I can't open Xbox app on win10 when open which has code 39.39.210002.00000. And can't open Age of Empire De too.
     
    CubicPie1893233, Dec 18, 2016
    #3
  4. Paul Bab
    Paul Bab Guest

    can't open the app

    Hi,

    To properly isolate your case, let us gather the following details:

    • 1. Are you getting any error messages?
    • 2. Is this issue happening with other apps as well?
    • 3. Have you made any changes on the device prior to this concern?

    We recommend running the troubleshooter for Windows apps that may help resolve any issues when launching or accessing an application on Windows 10. To proceed, click this

    link     and follow the onscreen prompts.

    If it still persists, you may reset the Windows Store Cache. Kindly perform the following steps:

    1. Press the Win+R keys to open the Run dialog box.

    2. Type WSReset.exe and click OK.

    3. The Windows Store and a command prompt will now open without any message. The command prompt will automatically close after the Store's cache has been reset.

    Also, make sure to
    check for updates for apps and games for Windows Store     and the
    status of Xbox Live     for any service alerts.

    Feel free to check these links below that may help resolve your concern:

    Fixing problems signing in to the Xbox app

    Troubleshoot Xbox app game streaming on Windows 10

    Let us know how it goes.
     
    Paul Bab, Dec 18, 2016
    #4
  5. Paul Bab Win User

    can't open the app

    Hi,

    To properly isolate your case, let us gather the following details:

    • 1. Are you getting any error messages?
    • 2. Is this issue happening with other apps as well?
    • 3. Have you made any changes on the device prior to this concern?

    We recommend running the troubleshooter for Windows apps that may help resolve any issues when launching or accessing an application on Windows 10. To proceed, click this

    link     and follow the onscreen prompts.

    If it still persists, you may reset the Windows Store Cache. Kindly perform the following steps:

    1. Press the Win+R keys to open the Run dialog box.

    2. Type WSReset.exe and click OK.

    3. The Windows Store and a command prompt will now open without any message. The command prompt will automatically close after the Store's cache has been reset.

    Also, make sure to
    check for updates for apps and games for Windows Store     and the
    status of Xbox Live     for any service alerts.

    Feel free to check these links below that may help resolve your concern:

    Fixing problems signing in to the Xbox app

    Troubleshoot Xbox app game streaming on Windows 10

    Let us know how it goes.
  6. Justine James Sipe Win User

    This app can't open

    Hi there Justine welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Okay try this: Open the Settings app (the gear in the start menu)
    Open Accounts
    Click Sign-in Options
    Scroll down to Privacy
    Uncheck "Use my sign-in info to automatically finish setting up my device and reopen my apps after an update and restart."
    Restart your PC
    hello?
  7. Christopher Revoredo Win User

    This app can't open

    Hi there Justine welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Okay try this: Open the Settings app (the gear in the start menu)

    Open Accounts

    Click Sign-in Options

    Scroll down to Privacy

    Uncheck "Use my sign-in info to automatically finish setting up my device and reopen my apps after an update and restart."

    Restart your PC
  8. onyxishere Win User

    'The app can't be opened'

  9. Justine James Sipe Win User

    This app can't open

    how is this related in my problem?
Thema:

can't open the app

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