Can't open downloaded game at all

Discus and support Can't open downloaded game at all in XBoX on Consoles to solve the problem; Howdy! So basically what happened is I recently purchased a digital copy of Dying light. I heard it was good, bought it, whatever. The problem was... Discussion in 'XBoX on Consoles' started by Creepermode2003, Mar 11, 2017.

  1. Creepermode2003
    Creepermode2003 Guest

    Can't open downloaded game at all


    Howdy!

    So basically what happened is I recently purchased a digital copy of Dying light. I heard it was good, bought it, whatever.

    The problem was when I tried to boot it up It says this EXACTLY:

    "Sorry, We cannot launch this"

    "The Item you are trying to launch appears to be corrupt. Try uninstalling it then reinstalling (0x80070570)"

    I Uninstalled and reinstalled and it gave me the same thing. I've also tried to move it to my internal storage (I was using my external), but to no avail.

    Also I don't know if this would have any effect on anything but I bought the bundle with all of the DLC's.

    thanks in advance,

    -Z

    :)
     
    Creepermode2003, Mar 11, 2017
    #1
  2. DeicticBadger32
    DeicticBadger32 Guest
    Microsoft Jigsaw Problem

    Van Gogh puzzles has only partially downloaded, can only see half the screen and I can't open it at all. Won't finish downloading. Help.
     
    DeicticBadger32, Mar 11, 2017
    #2
  3. WT9009
    WT9009 Guest
    Can't update Games at all

    Hello for some odd reason my profile can no longer download updates for games every time I try to it says I am disconnected from xbox live and then get an error message with the error code 4467-0000-D080-0200-8015-000A according to the error search on xbox
    support it's due to account/license validation.

    I tried deleting and re downloading my profile and nothing, I even tried a license transfer and still won't work, and I cleared the system cache.

    Thing is I tried my brothers profile and his profile works and can update games. I tried my dads profile and his is experiencing the same issues and we just recently recovered his profile.

    So I am a bit confused on why none of the games are not getting updated on my profile or my dads. He also gets the same 4467-0000-D080-0200-8015-000A error. Like I said my brothers account is just fine and updated games with his.

    If I have to create a brand new account, somewhat going to be a bit mad truthfully. Bought a bunch of games with this accoeven unt and switched most of my games from actual disks to on demand but hopping this can get fixed in all honesty.

    I have even tested the connection and all is fine and like I said my brother can download the updates. So it truly doesn't make any sense. Also most of the games on the Xbox are under my account.
     
    WT9009, Mar 11, 2017
    #3
  4. RichardHuskisson1 Win User

    Having a multitude of issues on PC with Xbox Game Pass

    I tried all of these steps, still cannot download the games I couldn't before, and still can't open the games I had downloaded previously.
  5. PaulSchutter Win User

    Error code 0x97e107df

    I have the same problem. Can't open any games. Tried downloading Xbox insider hub. Can't open that either.
  6. ImAice Win User

    Can't open menus or download games

    Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

    I'm sorry to hear that. Here are the steps that you can try for your concern.

    Solution 1. Power cycle your console

    Please Turn off console > (press and hold power button for 10 seconds) unplug everything from the console > wait for 2 minutes and plug everything back > Turn On the console.

    Solution 2. Do you have an external hard drive plugged in to the console right now?

    If yes, can you unplug it and check if the issue still persist while the external hard drive is unplugged.

    Solution 3. Try to do a soft factory reset without removing any games and apps.

    Press the Xbox button to open the guide.

    Select Settings > System > Console info > reset then keep my games and apps.

    NOTE: This will delete the profiles on your account, make sure that you remember the email and password to your account.

    I hope this helps. Feel free to ask back any questions and keep me posted.
  7. Gabriel Lehoux-Forti Win User

    Can't open downloaded game but cloud gaming is okay

    Just have try your 3 idea and still the same problem.

    So i've done every step possible.

    I have factory reset it at my friend house on his network with his profiles. Download his game and still the same problem.
  8. JosefLBohorquez Win User

    Can't open downloaded game but cloud gaming is okay

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Gabriel

    Right now everything points to be a hardware issue. But before concluding that we can try to isolate the problem a bit more.

    For this purpose try this:
    A. Use a different HDMI cable and test
    B. Connect your console to a different HDMI port in your TV
    C. Connect your console to a different TV

    If you already tried the above and the issue persist, tell me what else did you tried so far
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Can't open downloaded game at all

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