Can’t open because it is offline. The storage device might be missing or disconnected.

Thanks for sharing this information. First, see if Windows is updated:

Open Settings > Update and security > Windows Update > Check for updates. Install any optional update too.

Then, please reinstall the gaming services and reset the Microsoft store and the Xbox app. Please perform these steps with the Microsoft store and the Xbox app closed and make sure there are no games being downloaded or installed on both apps.

- Go to start > Search for PowerShell > Right click > Run as administrator. Type the following command and press enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

- Press Windows + R and type in "regedit". Press enter.

- Search for HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services

- Delete the folders "GamingServices", "GamingServices.net" (if they're still there).

- Go to Start > Settings > Apps > Apps & features > Microsoft Store > Advanced Options > Repair, then Reset.

- Go to Start > Settings > Apps > Apps & features > Xbox App > Advanced Options > Repair, then Reset.

- Press Windows + R. Type TEMP and press enter. Delete all the files inside this folder. Repeat this step by typing %TEMP% and Prefetch. Delete everything on both folders too.

- Press Windows + R. Type WSRESET and press enter.

- Restart your computer. Run Powershell as administrator and run the following commands (one at a time):

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

(this command can show you some errors, this is normal, just wait until it ends)

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

- Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt. Also sign in on the Microsoft store with your Microsoft account.

- Restart your computer one more time. Open the Xbox App and sign in with the same account as the Microsoft store.

- Check your computer region/country and language and please make sure it is the same as your Microsoft account (https://account.microsoft.com/profile). Also check your time zone and date/time is correct.

See if the error persists and please let me know.

sir it shows you are offline

You are welcome, my friend! I'm glad it is working now.

If you need anything else, please let me know. Else, have a nice week and great gaming!

I decided to just reinstall.

I am getting this same message after upgrading my CPU 13700k/motherboard/RAM, still on Windows 11. I can open other games, just not MS Flight Simulator.

"Microsoft Flight Simulator can’t open because it is offline. The storage device might be missing or disconnected."

I followed the steps above and it did not resolve my issue. XBOX app wants to install it, though it shows another game in there as already installed and playable (Far Cry 5). Can you please help?