Can't open anything on Xbox since the most recent update

Discus and support Can't open anything on Xbox since the most recent update in XBoX Accessibility to solve the problem; After the Beta Insider's update on April 28, I can not open anything on the Xbox. This includes the insider app and even multiple setting options. I... Discussion in 'XBoX Accessibility' started by JosephLaRiviere Sr., May 2, 2019.

  1. Can't open anything on Xbox since the most recent update


    After the Beta Insider's update on April 28, I can not open anything on the Xbox. This includes the insider app and even multiple setting options. I have no way of getting out of the update or reporting a problem on the app and i'm not able to play anything.
    I've tried everything from re-adding my profile to power cycling and nothing has fixed it. I assume it's because of the update and I don't know what to do

    :)
     
    JosephLaRiviere Sr., May 2, 2019
    #1
  2. PalmettoBling Win User

    Can't open anything on Xbox since the most recent update

    Your best bet for troubleshooting with Insider Builds is at the
    Xbox Insiders Subreddit.
    And make sure to report it via the
    Insiders App
    . With those two sources, you'll make sure to get the right information into the developers hands, and have a more targeted audience in troubleshooting the issues you're having, as well as let others report if they are also having this issue
    to let the team know and troubleshoot on the more volatile builds over the regular production builds where normal troubleshooting steps might not help.

    Edit: To clarify, I realize you can't get to the Insider App on your console,
    but if you have a Windows 10 PC, you can report it there as well.
  3. Paul1708 Win User

    Can't open anything on Xbox since the most recent update

    Hey there

    So nothing is opening for you at all ? Is the dashborad loading ? Do you get any error when trying too open up a game or is too the point where the dashborad doesnt load ?

    To make sure you done a power cycle by holding the power button for 10 seconds then unpluging the power for 30 seconds ?

    You can also force a reset by

    1) Unplug the console for 30 seconds

    2) Hold the bind and eject keys togethor and then press the power button

    Keep holding the bind and eject keys

    3) this will bring up a menu where you can choose reset this xbox

    Then choose keep my games and apps

    This wont remove you from the beta ring and it wont remove or delate any of your data

    It will remove your profile from the console so you need too know your email and password BEFORE doing these steps in order too add the account back
  4. XBF Javier R Win User

    Can't open anything on Xbox since the most recent update

    Hello Joseph,

    We understand that you're experiencing game/app launch issues on your Xbox One console.

    If the console is currently registered through the Xbox Insider Program, our suggestion here would be to post feedback about
    these occurrences on the Xbox Insiders subreddit so that these issues are addressed and handled through further updates.

    We also recommend to try doing a soft factory reset of the console,
    reset and keep games and apps to help reset the operating system. Please note before doing this troubleshooting step, make sure to know your email and passwords for your Xbox profiles.



    Try this out first and let us know the results.
  5. Chyrola Cuello Win User

    Can't open anything on Xbox since the most recent update

    Try clearing the cache and then reinstall the app bro.
    Put your finger on the start button of the console for 10 seconds until it goes out.
    Then wait another 30 and turn it on again.
    After trying this, reinstall the app.
    It may work for you :D.
  6. Zachtronics Win User

    Can't open anything on Xbox since the most recent update

    Discontinue the Beta for Insiders. It's problematic too often, and if you're using it on your only XBOX One, you're shooting yourself in the foot.
Thema:

Can't open anything on Xbox since the most recent update

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