Can't migrate my account from Singapore to US

Discus and support Can't migrate my account from Singapore to US in XBoX on Consoles to solve the problem; I've tried to migrate my account region from Singapore to US for some time and it always fail with the following message showing up: "There’s a problem... Discussion in 'XBoX on Consoles' started by GJGeraldy, Apr 14, 2016.

  1. GJGeraldy
    GJGeraldy Guest

    Can't migrate my account from Singapore to US


    I've tried to migrate my account region from Singapore to US for some time and it always fail with the following message showing up: "There’s a problem completing your move right now. Please check the
    Region Change Support Page to make sure it will work for you, and try again later."

    As far as I know, none of the the criteria that prevents me from migrating my account region applies. My account is not suspended, I'm not part of an Xbox Entertainment for All plan, and I'm not a minor.

    :)
     
    GJGeraldy, Apr 14, 2016
    #1
  2. ngocphi
    ngocphi Guest
    Can't migrate my account

    two things first you have to meet the condition a of migration

    First the region you migrating to must be an Xbox LIVE region

    What region are you trying to move to

    2nd call support to see if there is conditions that prevent you from migrating like billing issues or non Adult account etc
     
    ngocphi, Apr 14, 2016
    #2
  3. Can't migrate my account

    This has been an on-going issue. Already talked to multiple chat supports and they got no clue how to solve. I've already waited the required 3 months to change but didn't work.
     
    topert-[xboxvenue], Apr 14, 2016
    #3
  4. Daft Badger
    Daft Badger Guest

    Can't migrate my account from Singapore to US

    Do you actually live in the U.S.?
     
    Daft Badger, Apr 14, 2016
    #4
  5. Daft Badger
    Daft Badger Guest
    That's probably the reason then.

    Your billing,account & actual location must all be the same.
     
    Daft Badger, Apr 14, 2016
    #5
  6. GJGeraldy
    GJGeraldy Guest
    it's never been a problem before. I've changed regions before I actually moved.
     
    GJGeraldy, Apr 15, 2016
    #6
  7. Daft Badger
    Daft Badger Guest
    Sometimes you can,sometimes you can't.It's always best to wait until you are actually in the country before migrating your account.

    The only other reason I can think off is if you have changed it within the last 3 months.
     
    Daft Badger, Apr 15, 2016
    #7
  8. GJGeraldy
    GJGeraldy Guest

    Can't migrate my account from Singapore to US

    I've not changed it within the last 3 months.
     
    GJGeraldy, Oct 31, 2018
    #8
  9. Daft Badger Win User

    Can't migrate my account from Singapore to US

    Sometimes you can,sometimes you can't.It's always best to wait until you are actually in the country before migrating your account.

    The only other reason I can think off is if you have changed it within the last 3 months.
  10. Daft Badger Win User

    Can't migrate my account from Singapore to US

    That's probably the reason then.

    Your billing,account & actual location must all be the same.
  11. GJGeraldy Win User

    Can't migrate my account from Singapore to US

    I've not changed it within the last 3 months.
  12. GJGeraldy Win User

    Can't migrate my account from Singapore to US

    it's never been a problem before. I've changed regions before I actually moved.
  13. Daft Badger Win User

    Can't migrate my account from Singapore to US

    Do you actually live in the U.S.?
Thema:

Can't migrate my account from Singapore to US

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