Can't make purchases

Discus and support Can't make purchases in XBoX Games and Apps to solve the problem; I'm trying to buy through the dash but it doesn't complete and keeps giving me the error code 8012000B. Everything else works fine.... Discussion in 'XBoX Games and Apps' started by Raian93, Feb 18, 2014.

  1. Raian93
    Raian93 Guest

    Can't make purchases


    I'm trying to buy through the dash but it doesn't complete and keeps giving me the error code 8012000B. Everything else works fine.

    :)
     
    Raian93, Feb 18, 2014
    #1
  2. Damien������✌
    Damien������✌ Guest
    Can't make purchases

    Hey, im having a problem making purchases online due to every time i try im introduced to either a looped loading screen, we can't sign you in right please try again later or it simply sends me back to the dash board. now im aware of the outstanding balance
    thing and knew ive obtained one but due to me not being able to pay for it here on console i just bought a 3 month gold subscription and continue that way. now i don't know that if by doing it this way whether or not if i messed something up or if i should
    discontinue services and focus on my balance. this has been occurring for a few days now and ive yet to see improvement.
     
    Damien������✌, Feb 18, 2014
    #2
  3. SLB4EVERPT
    SLB4EVERPT Guest
    Can't make purchases

    I think is because is a debit card. For all backward games you need a credit card not a debit card.
     
    SLB4EVERPT, Feb 18, 2014
    #3
  4. Raian93
    Raian93 Guest

    Can't make purchases

    It's solved. It allows me to purchase with incredibly slow download speed.
     
    Raian93, Feb 19, 2014
    #4
  5. Saeleth Win User

    Can't make purchases

    Hi there,

    I would recommend reaching out to MS Billing Support. It is likely the wrong address on file for something, but they should be able to tell you for sure and more importantly how to correct the problem :)
  6. denis97g Win User

    Can't make purchases

    have you tried doing it from a pc? if that doesn't work you may want to contact xbox support.
  7. Francia J. Win User

    Can't make a purchase

    Hi Rajvignesh, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Kindly try a different payment method or you may need to reach out to your bank as it seems like there are restrictions on their end.
  8. Georges C. Win User

    Can't make purchases

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Nasser, you redeemed a UAE gift card, but which region are you located in, is your account and address in the US or UAE?
  9. SLB4EVERPT Win User

    Can't make purchases

    I think is because is a debit card. For all backward games you need a credit card not a debit card.
Thema:

Can't make purchases

Loading...

  1. Can't make purchases - Similar Threads - Can't purchases

  2. My fidelity debit card isn't recognized by the Xbox. I can't purchase games. It works okay...

    in XBoX on Windows
    My fidelity debit card isn't recognized by the Xbox. I can't purchase games. It works okay...: My fidelity debit card doesn't work on my son's account. But works on other accounts on our Xbox. We get an error that it's not a valid card. But obviously it is , because it works on the other...

  3. Minecraft forced me to purchase again but now I can't use my original account

    in XBoX Accessibility
    Minecraft forced me to purchase again but now I can't use my original account: I couldn't find Minecraft in my purchase history, it was just GONE! So I bought the game a 2nd time but now it won't allow me to login as my original account. All of my original builds and maps...

  4. Can't access games I have purchased.

    in XBoX Accessibility
    Can't access games I have purchased.: Hello, I'm trying to access games that I had previously purchased under my late husbands xbox account. When my husband passed away we were able to access the games, but as time has passed and I'm...

  5. Why can't I get a refund on the wrong version of a game purchase?

    in XBoX Games and Apps
    Why can't I get a refund on the wrong version of a game purchase?: I gifted Halo MCC to my dad for Father's Day and he was able to redeem the code and install the game on his Xbox series X, but when he goes to open the game it gives the error code 0x803f8007. The...

  6. Purchased Minecraft for my kid, but she can't play multiplayer

    in XBoX Accessibility
    Purchased Minecraft for my kid, but she can't play multiplayer: Since her computer is under parent control, an email sent out to my account for requesting the following Minecraft for PC. Minecraft: Java & Bedrock Edition for PC I made the payment and she...

  7. Have Game Pass Console, but can't play online games I've purchased.

    in XBoX on Windows
    Have Game Pass Console, but can't play online games I've purchased.: I downgraded from Game Pass Ultimate to Game Pass Console, and now xbox won't let me play games I purchased on- line. Like Call of Duty or Dead by Daylight. It keeps directing me to get GamePass...

  8. I can't recover the code I purchased for Minecraft.

    in XBoX Accessibility
    I can't recover the code I purchased for Minecraft.: I haven't played Minecraft in 2 days. f8bce78a-0083-479b-a7a4-0207df41ed20

  9. Why can't I purchase Fortnite crew from the tab on Fortnite?

    in XBoX on Windows
    Why can't I purchase Fortnite crew from the tab on Fortnite?: I've tried to buy Fortnite crew directly from Fortnite, and I keep getting an error that says "Oops. Not sure what happened there. Please try again later." I can purchase anything else just fine,...

  10. Why can't I use my gamepass ultimate to download and play games? It prompts me to purchase...

    in XBoX Accessibility
    Why can't I use my gamepass ultimate to download and play games? It prompts me to purchase...: Why can't I use my gamepass ultimate to download and play games? It prompts me to purchase game pass when I click on a game to download. e1986801-7eac-42b1-97f3-456f6054673d