Can’t make purchases. Can’t redownload old games

Discus and support Can’t make purchases. Can’t redownload old games in XBoX Sales and Promo to solve the problem; I recently have been trying to redownload some old games that I bought on Xbox. One of which is call of duty ghosts but I am not able to redownload the... Discussion in 'XBoX Sales and Promo' started by Out Gifted, May 25, 2018.

  1. Out Gifted
    Out Gifted Guest

    Can’t make purchases. Can’t redownload old games


    I recently have been trying to redownload some old games that I bought on Xbox. One of which is call of duty ghosts but I am not able to redownload the game because they no longer sell the standard edition in the store. The lowest version they sell is the
    gold edition and it 59.99. Is there any way I can redownload the game? I have already gone to the ready to install section in my games and apps and it wasn’t there.

    I have also tried to buy black ops 2 on the Xbox one because it’s backwards compatible but whenever I try to make the purchase it says it can’t be made at this time. Is there something wrong with the store or is it just me?

    :)
     
    Out Gifted, May 25, 2018
    #1
  2. denis97g
    denis97g Guest
    denis97g, May 25, 2018
    #2
  3. Coreycjt34
    Coreycjt34 Guest
    I can’t make purchases

    each time i try to make a purchase it says contact microsoft support
     
    Coreycjt34, May 25, 2018
    #3
  4. eugenelovett Win User

    can't sign in to xbox live account on xbox 360

    I can’t make purchases on xbox360 console, I can make purchase on my computer for xbox 360 games, but I can’t play them cause I can’t sign in to xbox profiles or gametags
  5. Rodrigo Oliver Win User

    Can’t make purchases

    Hi Hayley, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, check again your transaction history and make sure it was completed.

    Follow these steps:

    Sign in to account.microsoft.com.

    Select Payment & billing > Order history.

    Order history

    You can also check your library.

    Press the Xbox button to open the guide, and then select My Games & apps > See all.

    Choose Full Library> All owned games.

    Let me know if it works!
  6. Weakling Ttttttt Win User

    Can’t make purchases

    Nothing has helped me so far please help
  7. awsome player20 Win User

    Can’t make purchases

    Were you able to figure out the problem because I am now really irritated at the fact that it isn't fixed
  8. awsome player20 Win User

    Can’t make purchases

    I am having the same issue, idk if this helps but the error code is:

    YnqSR+N++bljcn77W/SMDq.1580
Thema:

Can’t make purchases. Can’t redownload old games

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