Can't make purchase with Microsoft Account

Discus and support Can't make purchase with Microsoft Account in XBoX Games and Apps to solve the problem; Hi can anyone help me? I have the roblem too: I tried to buy something with the microsoft account. I got the message to give them an Creditcard. I... Discussion in 'XBoX Games and Apps' started by OrangeMoewe20, Jun 1, 2014.

  1. OrangeMoewe20
    OrangeMoewe20 Guest

    Can't make purchase with Microsoft Account


    Hi

    can anyone help me?

    I have the roblem too: I tried to buy something with the microsoft account. I got the message to give them an Creditcard. I added a creditcard too and then they took the money from the credit card. I have no chance to buy from the MS Acc. I can't choose
    it.

    And for the support I got only the message that there are problems and that I can't reach them.

    I come from Germany, so it is to expensive to call the hotlinenumber!

    And I didn't get an error code. (Only information that credit card was missing)

    No I deletet the credit card cause I have fear that one f the other users use it. At first i'll use my MS Money!

    Hope that you can help me!

    :)
     
    OrangeMoewe20, Jun 1, 2014
    #1
  2. M3tal Daz3
    M3tal Daz3 Guest
    Regarding backwards compatible purchases on the xbox one

    You can't use the money in your Microsoft account to purchase content from the Xbox 360 Marketplace.

    To resolve this issue, purchase the item on your Xbox 360 console, where you can use your Microsoft account balance to make purchases.
     
    M3tal Daz3, Jun 1, 2014
    #2
  3. M3tal Daz3
    M3tal Daz3 Guest
    Payment issue

    You can't use the money in your Microsoft account to purchase content from the Xbox 360 Marketplace.

    To resolve this issue, purchase the item on your Xbox 360 console, where you can use your Microsoft account balance to make purchases.
     
    M3tal Daz3, Jun 1, 2014
    #3
  4. M3tal Daz3 Win User

    Payment issue

    You can't use the money in your Microsoft account to purchase content from the Xbox 360 Marketplace.

    To resolve this issue, purchase the item on your Xbox 360 console, where you can use your Microsoft account balance to make purchases.
  5. M3tal Daz3 Win User

    Regarding backwards compatible purchases on the xbox one

    You can't use the money in your Microsoft account to purchase content from the Xbox 360 Marketplace.

    To resolve this issue, purchase the item on your Xbox 360 console, where you can use your Microsoft account balance to make purchases.
  6. Theresa__1908 Win User

    Microsoft account balance. It’s asking for another method of paying

    I have been trying to use my Microsoft account to purchase items in my game. I have never had issues before. Now, when I try to make a purchase it doesn't even list my Microsoft account as an option, only Amazon Pay or PayPal or pay by credit card. I have more than enough money in my Microsoft account to make these purchases. My Microsoft balances have been expiring since I can't use them to make any purchases.
  7. M3tal Daz3 Win User

    How do I buy black ops 2 on xbox one with store gift card

    Unfortunately you can not.

    "You can't use the money in your Microsoft account to purchase content from the Xbox 360 Marketplace.

    To resolve this issue, purchase the item on your Xbox 360 console, where you can use your Microsoft account balance to make purchases."
  8. Git Win User

    Microsoft Dungeons - logged in with wrong Minecraft account, how do I change it?

    Hi,

    Each Microsoft Account/Gamertag is tied to its purchases.

    You can share games together by making the gamertag a Home account, you can't change complete ownership of dial purchases between accounts/gamertags though.
Thema:

Can't make purchase with Microsoft Account

Loading...

  1. Can't make purchase with Microsoft Account - Similar Threads - Can't purchase Microsoft

  2. Loop in the gamertag change window, can't purchase gamertag.

    in XBoX Games and Apps
    Loop in the gamertag change window, can't purchase gamertag.: I'm using Xbox app on pc. I've accidentally changed my gamertag and wanted to change it back, which requires 10$. whenever I set my payment method and return to the tag change window, it just...

  3. Can't download purchased content on Xbox Series X

    in XBoX Games and Apps
    Can't download purchased content on Xbox Series X: Hi everyone, I'm experiencing an issue with my Xbox Series X where I can't download content that I've recently purchased from the Microsoft Store. After completing the purchase, I expected the...

  4. I can't find an old purchase in my history

    in XBoX Games and Apps
    I can't find an old purchase in my history: I purchased a game from the Microsoft store several years ago. Recently I had to restore my computer to factory setting because of problems. I wanted to download the game but it's not in my...

  5. Minecraft Bedrock edition: can't purchase realm

    in XBoX Games and Apps
    Minecraft Bedrock edition: can't purchase realm: I click to purchase, insert my card details, but then it gets stuck on a blank screen: [img] I already tried all the steps in this discussion: Minecraft Bedrock (PC) Won't let me buy a realm....

  6. why can't I download my purchase from the Microsoft store

    in XBoX Games and Apps
    why can't I download my purchase from the Microsoft store: my kid sent me a request to purchase a game from the Microsoft store, I approved it and paid for it, it shows in my order history but I can't download it on my kids Xbox. It is still asking me to...

  7. Purchased a new pc . I can't bring up my Microsoft solitaire game progress from the older...

    in XBoX Accessibility
    Purchased a new pc . I can't bring up my Microsoft solitaire game progress from the older...: I recently re-installed windows 10 on a laptop and purchased a new laptop. THe old desktop was the one used for years and I played Microsoft casual games solitaire on it I had a profile for xbox...

  8. Why can't I use a Microsoft account balance to purchase an xbox game?

    in XBoX Games and Apps
    Why can't I use a Microsoft account balance to purchase an xbox game?: My son had an xbox gift voucher which he redeemed easily enough but the purchase of the game he wanted hasn't gone through - by default it was asking me to approve and pay with a credit card...

  9. Using a 360 console, I can't access the game I just purchased on Microsoft mobile account, help

    in XBoX on Windows
    Using a 360 console, I can't access the game I just purchased on Microsoft mobile account, help: Having a problem finding the game on the console, purchased via Microsoft.com account 6151ac34-598e-419f-8bbc-7aac5060e817

  10. Can't purchase Microsoft Jigsaw Premium

    in XBoX Games and Apps
    Can't purchase Microsoft Jigsaw Premium: I'm trying to purchase Microsoft Jigsaw Premium again, but when I click on the 'Upgrade for one year for $9.99'' link, I get an error window saying: 'Try that again. Something happened on our end....