can´t make a payment

Discus and support can´t make a payment in XBoX on Consoles to solve the problem; I bought a game and tried to buy anotherone few minutes later and it wouldn´t allow me , please help 8aabf961-20fb-4fc7-aaea-a838bdf6e8de Discussion in 'XBoX on Consoles' started by octa el z, Nov 26, 2016.

  1. octa el z
    octa el z Guest

    can´t make a payment


    I bought a game and tried to buy anotherone few minutes later and it wouldn´t allow me , please help

    :)
     
    octa el z, Nov 26, 2016
    #1
  2. Can't make payment

    Hi, I have added credit card details to my account, when I try to purchase a game online, the system says that I don't have payment option, and asks me to add a new credit card, but when I click the button "add a new credit card", it doesn't work.

    Can anyone help?

    Thank you.
     
    SelectingWolf2, Nov 26, 2016
    #2
  3. Kiesey
    Kiesey Guest
    Can't make payment

    Are you trying to do this through the console or on the website ?
     
    Kiesey, Nov 26, 2016
    #3
  4. Kiesey Win User

    Can't make payment

    Are you trying to do this through the console or on the website ?
  5. OldFaNtAsMiC Win User

    I can not make the payment

    I have the same problem!. I know there's an issue with xbox purchases. But i do not know if is related
  6. Thretcon770 Win User

    Xbox

    The 1 month pass, probably needs a source of payment deposited.

    So you can link e. g. your payPal to your Xbox. Make sure, that the autmatic renew is turned off if you don´t want that.
  7. angel664772 Win User

    why can´t i renew an expired subscripcion with my account money?

    I would try to make the purchase on the web store instead of the console if that's what you're doing. I would also check to make sure you have enough in your account to cover the charge (you have to factor in taxes, so $10 isn't enough for one month of GP).

    Additionally, if you are trying to set up a subscription I believe you need a secondary form of payment. I would make sure the payment info is entered correctly if that's the case.
    i don´t have enough money to cover the following month but i only have money to pay one month and i can´t renew the account because i don´t have a credit card
  8. The Fizy Dude11 Win User

    Removing the payment option

    The thing is that I want remove the payment option completely but it says I can`t do this until I add new payment option and because my debit card is associated with my membership which is still active,but I don`t want to add it because I don`t want to continue
    to loose the money again.So what you can do to help me?
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can´t make a payment

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