Can't login with my Microsoft account on minecraft for Nintendo Switch

jeradna · Oct 12, 2023

Lately, I've been playing minecraft (on my switch), and my Microsoft account has been working fine, but since last night I've not been able to sign in with it. I've looked for answers on existing posts, and it's led me to my Xbox account, whose settings I can't change, and all my attempts to do so are redirecting me to a support page that claims that it's because I'm link to a family account, which I'm not (I've checked). I don't know if it's anything to do with the Xbox account anyways, because the problem explained in the post that led me to the Xbox account thing had a different error code (crossbow) than mine (drowned).

So basically: I can't sign into Microsoft account on Switch, the error code is "drowned"

:)

XBF Zineb F

If you can log into Microsoft account | Home just fine and you aren't having any issues with your Microsoft account, you might want to get in touch with the Nintendo Switch support especially if you are facing this on that specific platform alone. However, if you still wish to investigate, you can get in touch with the online support through Contact us | Xbox Support for further assistance because we don't have access to your account.

jeradna

It may be an issue with your internet. I'm not completely sure what fixed mine, but when it finally worked, I was at a friend's house. Though, it still worked when I went home afterwards, so take this with a grain of salt, I'm no expert.

Daniel Gill_354

Hi Jeradna! I hope you are well, delighted to be able to offer you my help!

I found a thread on Nintendo Support regarding the problem you are having. Follow these steps:

1. Go to system settings on your switch
2. Go to the data management tab
3. Go to manage saved data/screenshots and videos
4. Go to Delete saved data
5. Delete Minecraft save data (NOT NINTENDO SWITCH EDITION) for YOUR login. This erased my existing worlds, but it was worth it in my opinion. There may be a way to not delete your worlds, but I don't know how.

I hope this information is valuable to you, otherwise let me know, I will be attentive to continue helping you.

Best regards,
Daniel.

XBF Ruben D

Hello,

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread.
We will be more than happy to answer any questions or provide solutions for any issues on your own thread.

Thank you again for posting on Xbox Forums!

nathanielnetherton

This is just sad can you please solve this going on 3 weeks unable to sign in

Can't login with my Microsoft account on minecraft for Nintendo Switch