can't login to my xbox account and saying to fix it on the web on account live.com

Hi I'm sorry for your problem there are many factors about it, it can also be a mistake with the account or the failure to update where you live etc.

Log in into your account and see if you get any message.

If not you can contact
Xbox Support to see if they can see anything about your account

Hey there PowerPegasus782,



I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread
detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!

I can get in my online account and there are no messages there

Hi there!

You'll generally find out what needs to be fixed on your account by going to account.live.com or account.microsoft.com, they go to the same web page, and then signing in. Any important actions that need to be taken by the owner of the account will be displayed
after signing in.

In most cases it's Microsoft security temporarily locking your account to protect it from unusual sign in attempts from a different device for example and you just unlock it by signing in with your password or verifying your account through your security
contact details.

Go online, sign-in, and let us know if there are any issues with logging in to your account online.