cant login to my minecraft bedrock account

Hello @TweakyMedusa381!

Thank you for posting on the Xbox forums.

If you are using your Microsoft account, please try to sign in to your Microsoft account through the Xbox website and Microsoft website. If you are able to sign in to the websites without experiencing any issues, we suggest reaching out to Mojang Support for more assistance. We hope this information helps!

YES I JUST BOUGHT.

YES. WINDOW IS 10

YES I AM USING SAME ACCOUNT THAT I BOUGHT BUT I CANNOT PLAY BEDROCK EDITION. ON THE BUNDLE TITLE IT SAY MINECRAFT: JAVA AND BEDROCK EDITION BUT WHEN I LOGIN INTO MY MINECRAFT LANCHER I DIDNT SEE BEDROCK EDITION

Hello. I already changed my password twice. The problem i am having is that around 2-3 years ago i bought Minecraft and have been playing it but all of a sudden it says my account doesn't have it and its not showing up in my purchases. Recently I wasn't able to login with my microsoft account because it says it doesn't have it anymore. I think the account got hacked and changed. Please get my Minecraft back. I already contacted Minecraft and they said i have to contact microsoft. My minecraft username is ajisuppose. Also my Xbox username also changed and i cant login anymore. I can only play bedrock. Thank you.

Hello sir I am a Xbox Ambassador and gamer. I'll be happy to help on your case.

Please make sure that you are using the account you bought Minecraft: Bedrock Edition with. Log into that account, then download the new launcher for Minecraft (links below). It is a all-in-one launcher for Minecraft: Java, Minecraft: Bedrock, Minecraft Dungeons, and the upcoming Minecraft Legends.

Once you download the launcher, select Microsoft login, and log into the same Microsoft account that you bought Minecraft: Bedrock with. Then, click Minecraft for Windows, and click "Install" or "Play"

I hope your problem is solved, and if it is, please kindly mark this thread as answered and give my reply an upvote. Have a nice day!

Hello Nice T, My name is David. I am an independent advisor, happy to help you today.

I'm sorry you're going through this.
First of all, if you have any Minecraft Launcher installed, please uninstall it completely from your PC.

Install the new Minecraft Launcher that can be downloaded from the Xbox app. Enter the following link to redirect you to the Xbox application so you can install it:

https://www.xbox.com/games/store/minecraft-launcher/9PGW18NPBZV5

Launch the Minecraft Launcher you just installed from the Xbox app, then sign in with the Microsoft account you purchased the game with or the account you migrated it to.

Best regards.