Cant login to my Microsoft or Xbox account

Hey there, hubertchilczuk

Welcome to the Microsoft Community

The only way to check this would be to log into each Microsoft account you own and see if it has migrated to that account. You should have been sent an email telling you that your account has been successfully migrated to your new account. Did you get this email?

Hope this helps,

Nathan

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Zergalicious

If you're not able to verify your identity in any way and now the system ask always to verify your identity typing the code sent to the old phone

Please follow this tutorial in order to start the recovery process:

https://answers.microsoft.com/en-us/outlook_com...

If you cant remember what the email and password was, start here: https://support.xbox.com/en-US/my-account/microsoft-account/forgot-microsoft-account-solution

And yes everything is tied to your Microsoft account via email login.

im from Viet Nam.i use winsows 8.1 ,when i login xbox music with account cant login :

Tell Microsoft more about this problem 0xc00d1388

pls support this problem for me

I've been having the same problem it wont let my sing into the on Minecraft. Its been giving me the same code error too. havent been able to fix it