Can't login to Minecraft Educational edition as parent

Could you please be more specific about the issue you are facing? Are you having issues with Office, or Minecraft? On which platform are you gaming, and what are the issues you are facing?

First check if windows 10 is up to date. Make sure your time and date are correct on your windows settings.

There is an "Optional Updates" button in the smallest print. Kindly check and go to driver, and download the existing drivers needed. Then restart, plug in the Receiver. Go to the same optional updates, and updated the driver.

Make sure that this is turned on "Receive updates for other Microsoft products when you update Windows" under Advanced Options

Check for store updates: Start menu, select Microsoft Store > More > Downloads and updates > Get updates.

If Updating the system doesn't help, I'll suggest you run a scan to check for problems and repair them.

Press Windows + R, type cmd, and press Ctrl + Shift + Enter to run Command Prompt as administrator. Next type sfc /scannow in Command Prompt window, and press Enter to start to scan and repair corrupt system files in Windows 10.

Hey bilderman

Thank you for taking the time to post this on the Xbox Forums.

There is a great FAQ about Minecraft Education Edition that you can take a look at

here.

Take in mind that all users will need an Office 365 subscription in order to login.

However there is another article that covers
eligibility for Minecraft Education Edition that you can view here.

The short answer would be "yes":

"An eligible educator must be a full-time or part-time faculty or staff member at an academic institution and have a school-specific email address provided by the school (for example, contoso.edu) that can receive external email."

I would encourage you to review these articles thoroughly as to obtain a finer understanding of how this version varies from the rest.

I hope this was of some use to you.

minecraft education edition locked account cannot loggin and i didnot lock it

Hello, Derrick.

We appreciate you posting in Microsoft Community.



It has come to my attention that you wish to register an account for Minecraft Education Edition.



Minecraft Education Edition is quite a bit different from the general version of Minecraft, and it will be more complicated to deploy and register.

What you need will be the official professional instructions for Minecraft Education Edition:

How to Set Up an Account and Profile in the Support Center – Minecraft Education



If you need more help, contacting Minecraft Education Edition's official support directly would be a good option:

You can find the Support Center in the upper left corner of the page above.



Feel free to let me know if I did not make it clear or you need more help.



Best Regards.

Jeffrey - MSFT | Microsoft Community Support Specialist