Can't login to account after changing alias

Discus and support Can't login to account after changing alias in XBoX on Consoles to solve the problem; Hello all, Yesterday I changed my primary email alias on my Microsoft account and deleted my old email alias. Today I turned on my Xbox and saw I... Discussion in 'XBoX on Consoles' started by WebskullZ, Oct 29, 2015.

  1. WebskullZ
    WebskullZ Guest

    Can't login to account after changing alias


    Hello all,

    Yesterday I changed my primary email alias on my Microsoft account and deleted my old email alias. Today I turned on my Xbox and saw I wasn't signed in, so I tried to. It's asking me to put in a password for my account, but the email it displays is my old one.
    I never changed my password, but when I try to log in it says that the password is wrong, so I cannot login.

    :)
     
    WebskullZ, Oct 29, 2015
    #1
  2. x24hrs2livex
    x24hrs2livex Guest
    Problems with my microsoft account! plz help!

    What I did when I lost access to my email was go to
    account.live.com/summarypage.aspx
    and login with my information and then add an alias to my account. Set your new alias as your primary alias and that will work tue same as changing your email address. I do believe it takes 30 days for the switch over but
    during that time you will be able to use your new email to login
     
    x24hrs2livex, Oct 29, 2015
    #2
  3. Lillithvain
    Lillithvain Guest
    Receiving Status Code: 80150025 - can't find any information about this on Xbox Live.

    Try changing it online instead. Go to
    http://www.account.live.com
    Login with your current Microsoft Account e-mail address and as soon as your login, under overview you will see primary account alias, and that will show your current e-mail. Under that you will see the option to add or change
    primary alias... so just fill in required info and that should do it for you.
     
    Lillithvain, Oct 29, 2015
    #3
  4. ngocphi Win User

    Get me back into my old xbox account?

    Well you can't change the login only the alias nowadayd
  5. Lillithvain Win User

    Account Problem

    Login to the website http://www.account.live.com with the Microsoft Account that you created with windows phone. Where it says "(primary alias)" there is a link below that says "add or change aliases".
    The next page will allow you to add or create a new email alias. Once you have added the new e-mail alias you can remove the previous email. After that email is gone it will be free of the account and you can then add that as the primary alias on your preferred
    gamertag. Simply login on the Microsoft Account that you want to use that email on and follow the same procedure as above.
  6. Jeffrey - MSFT Win User

    How do I my Xbox and Minecraft account's email?

    Hello, DB-510

    Welcome to the Microsoft Community.

    I understand that you are having problems trying to change your Xbox and Microsoft account association.

    I will address your issue in as much detail as possible to explain the Microsoft account and Xbox account association.

    Allow me to clarify that if you want to change your Xbox account login, you can change the login email used for your Xbox account by adding an alias to it. For example, if you add an email alias to the Microsoft email associated with your Xbox account and set it as the primary alias, this alias can be used as your new Xbox login email, but existing Hotmail, Live, Outlook.com, and MSN addresses can't be added as aliases, and you can't add an alias that is already associated with another Microsoft account.

    Since your primary email is linked to another Xbox account that can't be deleted, then this operation is basically impossible to accomplish, and you can refer to the discussion in this thread regarding your desire to remove the old Xbox profile from your account and put the correct Xbox profile into your primary email:

    How to transfer an Xbox profile and all of its contents to another - Microsoft Community

    Best Regards.

    | Microsoft Community Support Specialist
  7. Ricky Zhao Win User

    Main Alias Deleted But Nothing Popped Up And The Account Is Gone

    I have seen this and I was able to login into the account in the first day but after about 30 hours I couldn't login. As I said, nothing showed up later when the main alias was deleted. I didn't set my primary alias and I was able to deleted the main alias.
  8. Lillithvain Win User

    Receiving Status Code: 80150025 - can't find any information about this on Xbox Live.

    Try changing it online instead. Go to
    http://www.account.live.com
    Login with your current Microsoft Account e-mail address and as soon as your login, under overview you will see primary account alias, and that will show your current e-mail. Under that you will see the option to add or change
    primary alias... so just fill in required info and that should do it for you.
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Can't login to account after changing alias

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