Can't login into XBOX Windows 10 app

cordia96 · Jan 16, 2017

(0x409) 0x8008005

For 3 days now, I have been unable to log into the Xbox App on my Windows 10 PC. It loads for a while, before giving me the error code from above and a text saying, that I can't log in right now and should try again later.

1. My Xbox 360, the Android Phone App and the Xbox website is working fine. I have full access.

2. Windows 10 Home is on the latest update (KB890830) / (KB3213986)

3. I've been installing and uninstalling the Forza Horizon 3 Demo

4. I can't play Recore, Killer Instinct or Shadow Complex, they all get stuck on the Start Screen

5. I'm using Windows Defender, no additional AntiVir Software

:)

BEBE PC · Jan 16, 2017

Please help! I can't login to the Xbox Windows 10 app and the Minecraft Windows 10 Edition!

Please help! I can't login to the Xbox Windows 10 app and the Minecraft Windows 10 Edition!

r4in · Jan 16, 2017

Windows 10: Can't login into ANY Xbox Live game, nor Xbox app

Hi, for some reason I cannot log in with my Xbox account into any Xbox Live enabled games, nor Xbox app for Windows 10. Attempting to login into games gives me various cryptic errors, such as "can't login you right now", Xbox app gives me error code (0x409)
0x80070005. I have tried: Reinstalling all Windows Store apps via Powershell script, reinstalling Xbox app, installing Xbox beta app, switching to local account and back to MS account, checking if all Xbox Live services are running, with no luck.

What's weird, however, is that I can sign into Xbox Live just fine on my Xbox 360 as well as my other Windows 10 PC, which uses the same MS account. So I don't think problem is in my account on any particular game or app, but probably something botched Xbox
Live subsystem on my primary Windows 10 machine - considering I could login into games just fine about a month ago and did not make any significant changes, I am suspecting some updates installed via Windows Update did this. Could you look into this problem?

Thank you.

cordia96 · Jan 17, 2017

Issue solved itself today, I can use the Xbox App again. I don't know why.

cordia96

Issue solved itself today, I can use the Xbox App again. I don't know why.

WhatMyName0 Rull

Yes i can login to that account with ny xbox app on my mobile or the Microsoft/xbox website but can't login to my Microsoft and xbox app on my windows.

kRevali

Just log in again, you can't remove the login screen from the Xbox app, sometimes you log out automatically form the xbox app for Windows PC, just login again.

Rodrigo Oliver

Hi Shubi, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

This has been affecting more users.

There is no official confirmation about what is causing it.

On the Xbox Status page, it's not mentioned yet: https://support.xbox.com/xbox-live-status

I reported the issue and await a response, I will update this post as soon as I have new information.

For now, make sure your account security information is updated:

Sign in to your Microsoft account.

https://account.microsoft.com/

At the top, select Security.

Select Update my info, enter your password if you’re prompted to do so and then make sure your security information is correct and up to date.

Thank you for understanding.

SGTxJEFFSKYLION

hello chenxi050402

The error code 0x80070005
usually means that you do not have enough permission to perform actions or install updates. Ensure that you have
administrative privileges for the account which you're logged in.
Try to perform the action from the Microsoft account and check if it helps.

Also, suggest you to refer the following wiki article created by Andre Da Costa and see if it helps.

Troubleshoot common Setup and Stop Errors during Windows 10 Installation.

https://answers.microsoft.com/en-us...p-errors/324d5a5f-d658-456c-bb82-b1201f735683

Hope this will help you to fix the issue. Let us know in case of any concerns, we’re glad to assist you.

Can't login into XBOX Windows 10 app