Can't login into Microsoft Xbox App

Yes i can login to that account with ny xbox app on my mobile or the Microsoft/xbox website but can't login to my Microsoft and xbox app on my windows.

Hi AntoRaptor85,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues logging in to Xbox App. I understand that you don't receive the security code that's being sent to your email.

Please check your junk email folder for a message from a Microsoft account, and use the code sent to you. Valid verification codes come from an @accountprotection.microsoft.com email address.

Mark @accountprotection.microsoft.com as a trusted sender to receive your verification code in your inbox.

Does your alternate email address end in @outlook.com, @hotmail.com, @live.com, or @msn.com?

If so, you're using one Microsoft account to verify another Microsoft account. This can make it tricky to keep track of which one you're signed in to. When you sign in to the second account (to get the code sent to that email), most browsers automatically sign you out of the first account (the one that's actually requesting the code).

To get your verification code:

Using a browser in privacy mode, sign in with the first account. This lets you stay signed in to both accounts at the same time.

When you're prompted to enter the verification code that was sent to your alternate email address, don't close the browser window.

Open a new window in privacy mode. Ctrl + Shift + P is the shortcut for InPrivate Browsing in Microsoft Edge and Internet Explorer. If you're using a different browser, check that browser's help for info about privacy mode.

In the new window, sign in to your alternate email account and look for the message from the Microsoft account team. Copy or write down the verification code from the message.

Return to the window that is asking you for the verification code. Enter the code and follow the instructions.

Regards,

Alvaro

Like Microsoft or Xbox live?

I can login on the Microsoft site, I can login on Xbox live services like on the Xbox itself or the Xbox app,

I just can't seem to login to the site, Or atleast when I've logged in the login button becomes solid, and when i try to go to my account, I directly get prompted to a Childs privacy site from Microsoft.

So i can't seem to do anything on the site, and Year in Review doesn't work.

Hi, Me_Anonymous! It's my pleasure to assist you with this today.

Please follow these steps and see if it will help fix the issue.

Make sure that Passwordless Account and Two-step verification are not enabled here.

https://account.live.com/proofs/manage/additional

Update your password here.

https://account.live.com/password/Change

Sign in here using the new password.

https://www.xbox.com/en-US/

Then, follow these steps. Make sure to close any games and applications before proceeding.

Press Windows Key + R to open Run

Type "control.exe keymgr.dll" and hit Enter. This should open Credential Manager

Click "Windows Credentials"

Scroll down to "Generic Credentials" and look for every single one that starts with "Xbl". This includes XblGrts, Xbl| and Xbl_Ticket.

Then remove them all one by one.

Open the Microsoft Store by pressing Windows Key + S, typing Microsoft Store, and selecting App Settings.

Click on Repair and then Reset the app.

Repeat the same process for the Xbox App.

Restart Your Device:

After repairing and resetting both apps, restart your device.

Sign back into both the Xbox App and the Microsoft Store using the same email.

Check if this resolves the issue. Thank you!

Just log in again, you can't remove the login screen from the Xbox app, sometimes you log out automatically form the xbox app for Windows PC, just login again.