Can't login after changing Microsoft Account E-Mail.

Discus and support Can't login after changing Microsoft Account E-Mail. in XBoX on Windows to solve the problem; Hello, After changing my MS E-Mail I can't login to my Xbox PC App. I can sign in on every website and on mobile just not on PC. Because of that im... Discussion in 'XBoX on Windows' started by Koala811, Mar 20, 2020.

  1. Koala811
    Koala811 Guest

    Can't login after changing Microsoft Account E-Mail.


    Hello,

    After changing my MS E-Mail I can't login to my Xbox PC App. I can sign in on every website and on mobile just not on PC. Because of that im unable to play anything on PC.


    Can't login after changing Microsoft Account E-Mail. [​IMG]


    After clicking on "Next" it shows my Xbox Account. After I click on the green "Play Now" it is still not logged in.


    Can't login after changing Microsoft Account E-Mail. [​IMG]


    I don't really know what to do and nothing on the internet has helped yet.

    :)
     
    Koala811, Mar 20, 2020
    #1
  2. fredgiblet Win User

    Two gamer tags associated to one email address

    So what you did was change the sign in e-mail, not the login e-mail. The log in e-mail still uses the old address. You can change his Microsoft Account using the steps here:

    support.xbox.com/.../switch-gamertag-to-different-microsoft-account

    However to do that you will need to use a different e-mail as you can't have 2 gamertags on the same e-mail.
  3. HassanB Win User

    Requested Account Termination

    Hello,

    Each Xbox LIVE account only has 1 e-mail associated with it. If you're logging into Xbox.com with this gamertag then it means that you're using the incorrect e-mail to logn, or you've misspelled the e-mail on your other gamertag.

    There's no way to terminate a gamertag, you can simply change the e-mail address of it if you wish to do so, but you can't delete it forever. If you wish to change the account you're logged into on a Windows Phone you will need to reset your phone. That is
    the only one and only way to login to another Microsoft Account on a Windows Phone.

    Assuming you have access to your gamertag on your Xbox 360 console, please do the following to find out what e-mail you should be using to login to Xbox.com and to login on your Windows Phone. From your Xbox 360 Dashboard > Settings > Account > Account Information
    (3rd Tab) > Account Security > Look to the right, that's the e-mail you should be using to login to your account on Xbox.com/Windows Phone.

    Instructions on how you can change the Microsoft account you're logged into on your Windows Phone can be found
    here.
  4. fredgiblet Win User

    Gamertag stuck in limbo, what should I do?

    You changed the CONTACT e-mail, not the login e-mail. The LOGIN e-mail can only be changed on the console. That being said it sounds like something broke on your account so you'll need to contact support. Most likely you won't get the account back for
    a while, so be prepared for bad news.
  5. Youchan3070 Win User

    New Minecraft launcher won't connect since I changed my main alias from my Microsoft account.

    Ok. Let's say I have 4 E-Mail adresses. 1, 2, 3, and 4. The Mojang account was created with E-Mail 1 and the Microsoft account also with E-Mail 1. But I had also a different Microsoft account with E-Mail 2. Once I changed the Microsoft account with E-Mail 1 to E-Mail 3. And then the Microsoft account with E-Mail 2 to E-Mail 1. After that I realised that Minecraft does't work with E-Mail 1. Then I remembered that I had a Mojang account with E-Mail 1 so I migrated this Mojang account to an another Microsoft account with E-Mail 4. I originally owned Minecraft with the Microsoft account with E-Mail 2(Now 1) and with the Mojang account with E-Mail 1(Now 4)

    I'm sorry that it's really complicated.
  6. HyruleBalverine Win User

    email and password

    Even if the e-mail no longer exists it should still log you in as your WLID. You should then be able to change it to your cueernt e-mail, provided you have not associated that e-mail with a Microsoft account. If you have, it's still possible just more complicated.
    Let us know if you can login or if you need help updating your e-mail.
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Can't login after changing Microsoft Account E-Mail.

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