Can’t log on. It’s been weeks

Hello,

Seems like a reboot is necessary i am sorry.

You can read more about it here :

https://answers.microsoft.com/en-us/xbox/forum/all/e202-error-who-has-answers/10f0c53d-2d78-46a9-8769-ca64068f4892

Have you read through this Xbox Support article for startup issues?

https://support.xbox.com/en-US/xbox-one/console/startup-error-solution

Hi Kristyn,

Thanks for reaching out to us in the forums for this issue. Sorry to hear that you're getting the E202 error code. Its usually associated with system update errors.
You'll want to troubleshoot using our Xbox One Startup Error Solution. Any
other type of error codes can be looked up using our Error & Status Code Searchfor troubleshooting steps.


Additionally, if your profile or console are enrolled in our Preview Program for Xbox Insiders, the troubleshooting may not work as intended. If you are an Xbox Insider, we recommend reaching out on the
Xbox Insiders Reddit pagefor further help.

You can also report this problem using the Xbox Insider Hub app on your console or from PC (even if not an Xbox Insider) so we can investigate it further:

1. On your console, install the Xbox Insider Hubapp (if you don’t already have it).
   
2. Hold down the Xboxbutton on the controller.
   
3. On the power menu, select Report a problem.
   
4. Describe the problem in detail, including when it happened, if you saw any specific error codes or messages, and if you were using any specific games, software, hardware, or accessories when you encountered the problem.
   

Give the troubleshooting a try and let us know the results.

I hope that this helps you out!

You need to update the console offline. To do that just follow the steps here

I’ve even tried logging off both our accounts but when we do that we can’t find each other on LAN. We been playing for months and this just started happening a couple weeks ago.